Pre-Licensing Training Agent - Remote - Texas

Employer Industry: Business Process Outsourcing Why Consider this Job Opportunity... - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Training - Paid Time Off - Employee wellness and engagement programs What to Expect (Job Responsibilities): - Resolve complex consumer issues and advise first level representatives on high level issues - Assist policy holders with billing questions and concerns - Provide support to policy holders with any policy changes requested - Support policy holders needs by providing recommendations and adjusting as necessary What is Required (Qualifications): - Must be located in Texas - 6 months customer service experience minimum - Over 18 years of age - Ability to type 25 wpm - High School Graduate or GED How to Stand Out (Preferred Qualifications): - 6 months Call Center experience - Logical problem-solving skills - Availability to work various shifts - Ability to use Windows operating systems - Organization and work prioritization skills At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!