Sales Customer Service Expert - Work from Home

Employer Industry: Digital Business Services Why consider this job opportunity... - Paid training and competitive wages - Full benefits package, including medical, dental, vision, and 401k - Paid time off and employee wellness programs - Opportunity for career advancement within a supportive environment - Work in a collaborative setting that values diversity and inclusion - Flexible work-from-home arrangements available What to Expect (Job Responsibilities): - Field customer inquiries through phone, email, chat, and social media - Resolve customer issues and de-escalate situations when necessary - Track call-related information for auditing and reporting purposes - Provide feedback on call issues and meet defined sales objectives - Process payments and assist customers with their requests What is Required (Qualifications): - Minimum of 6 months of customer service experience - Must be over 18 years of age - High school diploma or GED required - Ability to type at least 25 words per minute - Proven oral and written communication skills How to Stand Out (Preferred Qualifications): - 6 months of call center experience - Minimum of 6 months of sales experience - Strong problem-solving and negotiation skills - Ability to work independently in a fast-paced environment #DigitalBusinessServices #CustomerService #CareerGrowth #WorkFromHome #InclusiveWorkplace At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!