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Radiology Dispatcher (Remote) - Full-Time-Overnight- Sunday, Monday, Tuesday, Wednesday, Thursday 10:00 p.m. to 6:30 a.m.

Remote Full-time Live

• Productivity: Must be able to assign/page between 180 – 200 cases per 8 hour shift • Display the ability to navigate the GPS tracking system in conjunction with our operating system. • Assign Technologists to the proper general area and facilities as noted on the schedule... • Page appropriate Technologist for “STAT”, ASAP and PRIORITY homes efficiently. • Communicate and report problems to the Internal Operations Center supervisor and respective Area Manager. • Assist Technologist with a variety of daily needs (directions, case type and client info etc.). • Answer phones in a timely manner. • When required, will assist the customer service representative with the overflow of client calls. • Assign STAT cases within a reasonable time frame (1 – 15 minutes). • Assign regular calls within a reasonable time frame (1 – 30 minutes) • A thorough understanding of the assigned dispatch area while being able to perform the dispatch function in other areas when required. Primary Customers Of This Position And Type Of Contact • External: Area Managers. Field Sales Personnel • Internal: Technologists, customer service representatives

Qualifications

Required • Ability to work independently and with a team. • High Speed Internet is required for this position. • Strong customer service skills. • Solid communication skills (verbal, written, and listening). • Solid problem solving and decision making ability. • Good organizational and analytical skills • Ability to execute and prioritize multiple tasks. • Professional demeanor and appearance. • Must be flexible and adaptable to change. • Ability to build relationships (respect, trust, consensus) • Knowledge of customer service strategies. • Ability to work independently in a high volume environment. • Basic computer knowledge and Medical Terminology a plus but not required. • A minimum of a High school Diploma or equivalent required Apply Job!

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