Virtual Research & Scheduler (Work From Home)

Job Title:Virtual Research & Scheduler (Work From Home) Location:Remote (Work from Home... Company:Elevation Consulting Group Key Responsibilities: Data Entry: • Accurately enter and maintain client data, booking details, and travel information into relevant systems and databases • Regularly update and verify data to ensure accuracy and completeness • Generate and manage reports related to bookings, customer interactions, and travel statistics Travel Booking: • Assist clients in planning and booking travel itineraries, including flights, accommodations, car rentals, and activities • Provide expert advice on destinations, travel packages, and travel-related services • Manage and update booking information, ensuring accuracy and alignment with client preferences • Handle travel-related inquiries and resolve issues promptly to ensure a seamless travel experience Customer Service: • Deliver exceptional customer service via phone, email, and chat, addressing client needs and inquiries with professionalism and empathy • Assist clients with changes, cancellations, and modifications to their travel plans • Follow up with clients to ensure satisfaction and gather feedback on their travel experiences Scheduling Duties: • Coordinate and schedule travel arrangements, meetings, and appointments for clients and team members • Maintain organized schedules and ensure timely execution of travel plans and related tasks • Prepare and manage itineraries, confirmations, and travel documents Qualifications: • Proven experience as a travel agent or in a similar customer service role, with a strong understanding of travel industry processes and systems • Excellent communication skills, both written and verbal, with a customer-centric approach • Proficiency in using travel booking systems, CRM software, and other relevant tools • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively • Detail-oriented with a high level of accuracy in handling bookings and scheduling • Ability to work independently in a remote environment, demonstrating self-motivation and accountability • Flexibility to adapt to changing priorities and handle unexpected issues with professionalism What We Offer: • Competitive Salary:Attractive base salary with performance-based incentives • Flexible Work Hours:Set your own schedule within a framework that supports work-life balance • Remote Work:Enjoy the convenience and flexibility of working from home • Professional Development:Opportunities for ongoing training and career growth within the travel industry • Travel Discounts:Exclusive discounts and perks on travel bookings for you and your immediate family • Health and Wellness:Comprehensive health insurance plans, including dental and vision coverage • Retirement Plan:401(k) plan with company match to help you plan for your future • Paid Time Off:Generous paid time off, including vacation days and sick leave • Employee Assistance Program:Access to resources and support for personal and professional development • Tech and Equipment Stipend:Reimbursement for home office setup and internet expenses • Team Building:Virtual team events and activities to foster a supportive and collaborative work environment Powered by JazzHR pAGVsTd7Wt Apply Job!