IT Technician 2 (Remote Administration) – Military Sealift Command

Responsibilities

Our team, supporting Military Sealift Command (MSC) in Chesapeake, VA, has an immediate need for an IT Technician 2 with demonstrated experience providing general infrastructure support, including responding to and updating trouble calls; performing break-fix troubleshooting and analysis of problems; and performing repair activities in order to return equipment, systems or... networks to normal operational status. Primary responsibilities include: • Remotely conduct troubleshooting and perform break/fix activities on MSC shipboard IT networks using a satellite connection to connect, login, and conduct work • Coordinate remote support needed with StratasCorp Technician Dispatcher and Remote Administration team, as well as shipboard crew, to ensure work performed is in line with contract priorities • Gather data as needed and provide to StratasCorp teams to respond to data calls • Prepare and provide daily work reports • Must possess current IAT II certification, including an appropriate Computing Environment certification, in accordance with IAWF DoD 8570.01M • Must have 5 years of progressive IT technical experience in an enterprise-scale environment • Must possess knowledge or skillset in some or all of the following areas: Windows Server (2008r2/2012/2016), Windows Workstation (7/10), virtualization technologies (VMWare Server/Microsoft Hyper-V), computer network troubleshooting, Microsoft Active Directory (user and group administration), Microsoft Exchange (2007/2010/2016 Apply Job!