Customer Service Representative - Specialty Benefits Verification Specialist (Remote Texas)

Employer Industry: Customer Experience Solutions Why consider this job opportunity... - Salary up to $15 per hour - Benefits eligible after 60 days, including health insurance (medical, dental, vision) - Access to up to 50% of your pay immediately after your shift - Remote work environment offering flexibility - Opportunity for professional development and internal job transitions after six months of service - Paid virtual training to ensure you are well-prepared for the role What to Expect (Job Responsibilities): - Utilize multiple benefits verification tools to locate benefits and process specialty medication claims - Make outbound calls to contact healthcare providers, insurance companies, and patients to facilitate medication fulfillment - Handle incoming and outgoing calls while gathering patient and order information - Build rapport with patients, discussing therapy changes on targeted medications - Ensure compliance with HIPAA regulations and patient therapy adherence What is Required (Qualifications): - Must be 18 years old and possess a High School Diploma or GED - Availability for a full-time schedule, which may include weekends - Professional positive attitude and courteous telephone etiquette - Customer-focused personality with a desire to help people - Willingness to submit to a drug test and background check How to Stand Out (Preferred Qualifications): - Knowledge of healthcare insurance and requirements for dispensing prescriptions - Experience in educating customers and conducting routine assessments #CustomerService #RemoteWork #Healthcare #JobOpportunity #ProfessionalDevelopment At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!