Office Scheduler (Remote Part-Time)

Company Overview Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of non-medical senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services. Work Location: This is a remote part-time contractor position. FLEXIBLE work environment and hours. 1-3 days/week. Day shifts. Primary Responsibility: This role will primarily assist during business hours scheduling client/team member shifts, and potentially On-Call rotations, if desired. Additional Details: Assistance is needed with day shift scheduling as needed. This role will assist the office team via picking up available day shifts and working with clients/employees to schedule shifts AND/OR capturing notes for the office team to handle after shift. Job Summary This is a fast-paced scheduling position that requires problem solving skills and the ability to create win-win solutions. Prior experience scheduling in Home/Healthcare highly desired. Responsibilities and Duties • Strong customer service skills • Scheduling employee shifts • Managing caregivers • On-Call Shifts: Option to assist with after hours support if desired. • Nice to have, but not required: Able to serve as emergency/backup caregiver e.g. CNA. (Local applicants only) • Answering the telephones in a timely and professional manner. • Handling client issues and requests Qualifications and Skills • Required: 2+ years experience working with staffing/scheduling tools. • Preferred: Experience with ClearCare scheduling software. • Preferred: Current or former CNA. • Preferred: Prior experience scheduling in fast paced environment • Background/ Experience in Caregiver Role • Proven customer service experience • Able to respond to clients/team members within 15 minutes. • Proficient with Microsoft Office Word, Excel and Powerpoint. • Some post-high school education, 2-4 Year Degree preferred. • Not required, nice to have: Some medical billing or process documentation experience. Apply Job!