Virtual Teller in Aston, PA

Virtual Teller - Sun East Federal Credit Union - Aston, PA - work from home job Company: Sun East Federal Credit Union Job description: Sun East Federal Credit Union of Aston, PA is seeking a Virtual Teller to join our Call Center team. Are you a positive "people person" who has a strong work ethic and shares in the credit union philosophy of "people helping people"? Are you interested in starting a career with a stable and respected financial institution which offers opportunities for professional growth and advancement? If so, please read on! This Virtual Teller position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme parks and local events. If this sounds like the opportunity that you have been looking for, apply now! ABOUT SUN EAST FEDERAL CREDIT UNION Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people." "Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development. RESPONSIBILITIES As a Virtual Teller, you will be under the general guidance of the Call Center Manager and the eCommerce Assistant Manager, the Virtual Teller is responsible for accurately providing members with a variety of account-related service assistance in a prompt, professional and courteous manner while maintaining the confidentiality of the Credit Union's records and member transactions. This position completes transactions (of varying complexities) according to established guidelines while adhering to Credit Union's policies and procedures. This position identifies and appropriately handles sale referral opportunities and is responsible for interactions and teller transactions with members and prospects through the power of innovative video technology. SKILLS AND/OR QUALIFICATIONS • High School Diploma or equivalent. • Minimum of one-year experience in a teller/customer service role in a financial institution • Exceptional member service skills. • Excellent communication (verbal, written and listening) skills; interpersonal communication skills. • Possess ability to perform within complex, multi-functional technical environment. • Ability to process and complete teller transactions in a non-traditional teller environment while offering exceptional member service that promotes the Credit Unions technology initiatives. • Proficient telephone etiquette skills including the ability to speak clearly and concisely with members and the ability to effectively communicate with people at all levels and from various backgrounds. • Ability to assess risk, exercise discretion and handle sensitive and confidential information or issues. • Demonstrate understanding of fraud and other risks associated with ITM transactions. • Effective decision making and problem solving. • Flexibility with work schedule. • Familiarity with credit union policies and procedures regarding deposit products. • Possess the ability to work independently, self-starter, strong organizational skills, strong problem-solving skills and attention to details. • Proficiency in Word, Excel and Microsoft office is required. Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted. WORK SCHEDULE This position typically works Monday-Friday with two Saturday shifts a month. Hours vary with at least two evening shifts a week. Typical shifts include 7:45 am - 4:45 pm, 9:00 am - 6:00 pm, and 10:00 am - 7:00 pm on weekdays and 7:45 am - 1:00 pm on Saturdays. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this Virtual Teller position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Job Posted by ApplicantPro Expected salary: Location: Aston, PA Job date: Wed, 19 Jul 2023 22:13:43 GMT Apply for the job now! Apply Job!