Care Manager- Telephonic Nurse PT - Sat and Sun 8a-4:30p, 4 hours weeknight

About the position The Care Manager - Telephonic Nurse position at CenterWell involves providing support to patients transitioning into and out of home health services. This role is crucial in ensuring optimal continuity of care, requiring a deep understanding of post-acute care options and effective communication with clinical teams. The position is part-time, primarily working weekends and one weeknight, and is conducted via telephonic interactions with patients. Responsibilities • Act as CenterWell Home Health representative for patients discharged from service or needing post-acute services. , • Navigate healthcare options, including care services, Medicare coverage, and billing issues. , • Make clinical level of care determinations based on discussions and medical records. , • Act as a customer advocate throughout the referral process to ensure timely responses and maximize referral to admission conversion rates. , • Maintain awareness of department performance objectives and assure patient satisfaction goals are met. , • Assist in the admissions process for patients meeting requirements. , • Provide education regarding Home Health, Hospice, and Palliative Care Services. , • Participate in special projects and perform other duties as assigned. Requirements • Licensed Registered Nurse (RN) with compact state licensure and no disciplinary action. , • 3 - 5 years of clinical acute care experience. , • Comprehensive knowledge of Microsoft Office applications including Word, Excel, Outlook, Teams, and One Note. , • Passion for contributing to an organization focused on improving consumer experiences. , • High-speed internet connection (no hotspot, DSL, or satellite). Nice-to-haves • Experience with case management, discharge planning, and patient education for adult acute care. , • Managed care experience. , • Home Health Care experience. , • Telephonic triage experience. , • Bachelor's degree. , • HCHB experience preferred. Benefits • Medical, dental, and vision benefits , • 401(k) retirement savings plan , • Paid time off including company and personal holidays , • Volunteer time off , • Paid parental and caregiver leave , • Short-term and long-term disability , • Life insurance , • Opportunities for personal and professional growth. Apply Job!