Live Chat Agent WFH REMOTE
*Job Overview:** We are seeking a motivated and customer-focused individual to join our team as a Live Chat Agent WFH REMOTE. As a Live Chat Agent, you will be responsible for providing excellent customer service and support through our online chat platform. This is a full-time remote position based in Raleigh, NC, with a salary range of $14 to $24 per hour. *Responsibilities:** - Respond to customer inquiries and provide support through our live chat platform - Assist customers with product information, troubleshooting, and issue resolution - Maintain a high level of professionalism and customer service at all times - Collaborate with team members to ensure customer satisfaction and resolution of issues - Stay up-to-date on product knowledge and company policies to provide accurate information to customers *Requirements:** - Previous customer service experience in a chat or online support role preferred - Excellent written communication skills and the ability to type quickly and accurately - Strong problem-solving skills and the ability to think on your feet - Ability to multitask and prioritize in a fast-paced environment - High school diploma or equivalent required - Must have a reliable internet connection and a quiet workspace for remote work Please note that Captrust is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding non-discrimination. We do not inquire about criminal backgrounds during the hiring process. If you are passionate about providing exceptional customer service and are looking for a rewarding remote opportunity, we encourage you to apply for the Live Chat Agent WFH REMOTE position at Captrust. Join our team and help us deliver top-notch support to our valued customers! Apply Job!