Bank Teller

Job Summary: Join our Teller Team! Our tellers are the heart of the bank and play a fundamental role in achieving customer satisfaction. We are looking for a trusted employee to process transactions accurately and efficiently. In this role you will handle customers in person, on the phone, and through our computer chat feature for mobile and internet banking, assisting customers with transactions, troubleshooting basic technical issues, and representing Carbon County's Best Bank with excellent service. WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? These trained individuals greet customers, answer questions about their products or services and help them manage their accounts. This teller position will handle our customer needs by conducting dozens of bank transactions such as; accept deposits, cash checks, and process withdrawals. This role requires you to interact with many customers each week-day in person, by phone, and remotely on our banking platform. We ask that our bankers “go the extra mile” to build trusting relationships that in turn lead to customer loyalty and satisfaction. WONDER IF YOU'RE A GOOD FIT? It's about “going the extra mile” to build relationships that in turn lead to customer loyalty and satisfaction. A good bank teller is honest and organized as they handle large amounts of money throughout the day. Communication and problem solving skills are a must in the ever-changing digital banking world. Don't worry, you don't have to be an expert, but you do have to be eager to learn. Ideal candidates for this position are dedicated to providing excellent customer care. Positive, driven, and confident applicants are encouraged to apply. LOOKING FOR AN EMPLOYER WHO VALUES YOUR CONTRIBUTION? We believe that hard work should pay off, so we make sure that our compensation and total rewards are competitive. Standard starting compensation is commensurate with experience. Annual reviews and raises are awarded based on tenure and performance. Each individual works with their supervisor to set goals for themselves and the expectation is to meet or exceed your personal goals. Our mission is to Be a Better bank so working to make yourself and our business better is key. Responsibilities: - Assist customers with various banking transactions, including deposits, withdrawals, and account inquiries - Perform debits and credits to customer accounts - Maintain customer relationship management by providing personalized assistance and addressing inquiries or concerns - Handle cash transactions accurately, including counting, verifying, and balancing cash drawers - Manage cash flow by monitoring and replenishing ATMs as needed - Provide exceptional customer service by resolving issues or complaints in a timely and professional manner Qualifications: - High school diploma or equivalent required; additional education in finance or related field is a plus - Previous experience in banking or customer service is preferred but not required - Strong mathematical skills - Excellent attention to detail and accuracy in handling financial transactions - Ability to multitask and prioritize tasks effectively in a fast-paced environment - Strong communication skills with the ability to interact professionally with customers and colleagues - Proficiency in using computer systems and banking software WHAT ARE THE PHYSICAL REQUIREMENTS OF THE JOB? This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason. We offer competitive compensation packages along with opportunities for career growth and development within the banking industry. Job Type: Full-time Pay: $14.50 - $18.00 per hour Benefits: • 401(k) 4% Match • AD&D insurance • Dental insurance • Disability insurance • Employee assistance program • Health insurance • Health savings account • Life insurance • Paid sick time • Paid time off • Profit sharing • Vision insurance • Wellness program Schedule: • Monday to Friday People with a criminal record are encouraged to apply Work Location: In person Apply Job!