Team Leader

About the position The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager in achieving operational, sales, and merchandising goals while delivering a Legendary Customer Experience. This role emphasizes creating a safe and productive work environment and involves training Team Members on policies and procedures. Responsibilities • Assist Store Manager and Assistant Store Manager in operational, sales, and merchandising objectives. , • Deliver Legendary Customer Service by following the GURA method: Greet, Uncover needs, Recommend solutions, and Appreciate the customer. , • Execute assigned merchandising activities including basic, promotional, and seasonal tasks. , • Perform opening and closing procedures for the store. , • Transport and make deposits to the bank. , • Assess store conditions and assign duties to Team Members. , • Organize and prioritize workflow using a daily planner. , • Recover merchandise and participate in the freight process. , • Perform regular and promotional price changes. , • Resolve customer complaints and ensure a positive shopping experience. , • Adhere to loss prevention standards and respond to alarm calls as needed. , • Communicate job functions and responsibilities to Team Members. , • Operate cash register and supervise cash handling procedures. , • Assist Team Members with policy and procedure applications. , • Ensure the safety and well-being of birds and maintain poultry holding tanks. , • Operate forklift and baler as required. Requirements • Retail experience and/or knowledge in farming, ranching, pet/equine, or welding is preferred. , • Supervisory experience is preferred. , • Must be at least 18 years of age and possess a valid driver's license. , • High school diploma or equivalent is preferred but not required. , • Ability to read, write, and count accurately. Nice-to-haves • Basic computer skills. , • Strong interpersonal skills to resolve issues ethically and with minimal conflict. Benefits • Flexible scheduling to accommodate varied hours and shifts. , • Opportunities for training and development. Apply Job!