Flight Attendant
About the position The Flight Attendant role at American Express involves ensuring the safety, comfort, and welfare of passengers during flights, while also managing in-flight services and administrative tasks. This position requires flexibility for global travel and on-call availability, as well as a commitment to providing exceptional customer service to executive clientele. The role is integral to the Cabin Services Team, which supports the Corporate Flight Department's mission of delivering a seamless travel experience. Responsibilities Ensure the safety, comfort, and welfare of passengers. , Operate with integrity and maintain confidentiality in dealings with passengers. , Implement and operate full cabin management systems. , Serve as an integral member of the flight crew, ensuring prompt delivery of in-flight communications. , Manage a seamless and virtual in-flight office environment. , Provide instruction to passengers on the operation of on-board equipment and safety procedures. , Drive standardization for customers by maintaining passenger preferences and sharing information with the flight attendant team. , Provide training, shadowing, and guidance to full-time and contract flight attendants. , Check aircraft interiors monthly and ensure stock and safety equipment are maintained. , Support and prepare to be on call for Chairman's trips. , Assist colleagues with aircraft preparations, pre and post-flight duties, and stocking supplies. Requirements Flexibility for 75% global travel and ability to be on call. , Certified from Flight Safety/FACTS with Gulfstream 650/600 Cabin Door Exit and Evacuation Training. , CPR Certification and ability to use a defibrillator. , Food Safety Certification and ability to prepare and organize food services. , Proficiency within cabin technologies and in-flight virtual office. , Familiarity with Apple devices, Microsoft Office, and internal company applications. , Three years of aviation experience in a similar role, with emphasis on corporate work and global travel. , Highest level customer service skills, especially with executive clientele. , Ability to multi-task and manage multiple priorities independently. , Strong problem-solving ability and relationship-building skills. Nice-to-haves Experience in plating and food service management. , Knowledge of food trends and ordering efficiencies for aircraft. Benefits Dental insurance , Health insurance , Life insurance , Paid parental leave , Retirement plan , Vision insurance Apply Job!