Administrative Clerk

Join our team as an Administrative Clerk and make a difference in patient care! We are looking for a friendly and organized individual to join our Patient Accounts team as an Patient Accounts Clerk. In this role, you will play a key part in making sure our patients' billing and insurance claims are handled accurately and efficiently. What you'll be doing: ? Keeping things organized: You'll be responsible for processing mail, managing documents, and keeping patient records up-to-date. ? Teamwork makes the dream work: You'll work closely with our Patient Account Specialists and Hospital Medicare HMO Team to ensure smooth communication and efficient claims processing. ? Problem-solving pro: You'll help resolve patient account inquiries and follow up with patients and insurance providers. ? Attention to detail: Accuracy is key! You'll ensure that all patient information and financial data is handled with care and precision. Key Responsibilities ? Process, sort, and distribute incoming and outgoing mail to appropriate departments. ? Scan, fax, and copy documents as needed to support administrative and claims processing tasks. ? Maintain accurate records of mailed and received documents for tracking and auditing purposes. ? Handle follow-up calls and voicemails to patients and insurance providers related to document requests and claim processing. ? Retrieve and send itemized bills for high-dollar accounts. ? Monitor and manage the IBRequests email inbox, ensuring timely responses to insurance inquiries. ? Ensure compliance with confidentiality and security policies when handling sensitive documents. ? Document and escalate unresolved issues as necessary. What you'll bring to the team: ? Organization whiz: You're a master of multitasking and prioritizing tasks, even in a fast-paced environment. ? People person: You enjoy interacting with patients and colleagues, and can communicate clearly and effectively. ? Healthcare experience: You're familiar with insurance claims, medical billing, and healthcare administration (prior experience is a plus!). ? Tech-savvy: You're comfortable using computers and various software programs. ? Confidentiality champion: You understand the importance of protecting patient privacy. What you have: Qualifications & Requirements Education: High School Diploma or equivalent. ? Strong clerical and administrative skills and proficiency in handling office equipment such as scanners, fax machines, and copiers ? Prior healthcare clerical experience, with familiarity in insurance claims and medical billing is strongly preferred ? Excellent organizational skills with the ability to multitask in a deadline-driven environment ? Familiarity with insurance processes and medical billing is preferred ? Ability to thrive in a fast-paced environment. Why you'll love this job: ? Make a real difference: You'll be directly contributing to the financial health of our organization and ensuring our patients receive the best possible care. ? Be part of a great team: You'll work with a supportive and collaborative team in a rewarding healthcare setting. ? Grow your skills: You'll have the opportunity to expand your knowledge of patient accounts and healthcare finance. If this sounds like the perfect fit for you, we encourage you to apply! FOR MORE IMMEDIATE CONSIDERATION, email a current resume to [email protected] TXT: Your NAME and AP to 954-308-6735 Apply Job!