Short Email Expert, Who's Also a Customer Support Representative at Fiverr International Orlando, FL
Short Email Expert, Who's Also a Customer Support Representative job at Fiverr International. Orlando, FL. ? *Short Email Expert, Who's Also a Customer Support Representative** Customer Care and Trust & Safety | Orlando We are looking for a Customer Support Representative to join our support team in Orlando. The ideal candidate is a go-getter who wants to make an impact in everything S/he does, maintain a positive, empathetic and professional attitude toward customers at all times and ensure customer satisfaction and provide professional customer support. Position is located in Orlando ? At least 1 year of customer support/service experience, ideally for a technology product with international clients ? Online chat support experience ? Native-level English Speaker - advanced proficiency in written and spoken English ? Exceptional communication and interpersonal skills, a real team-player ? Service-oriented personality with a can-do attitude ? Strong problem solving/troubleshooting skills ? Strong ability to operate multiple applications and platforms ? Commitment to excellence: willing to accept constructive feedback, and drive toward continuous improvement ? Detail-oriented, capable of handling multiple responsibilities at once ? Proficiency with data analysis in excel- an advantage ? Familiarity with Zendesk, Jira and automated support/helpdesk systems- an advantage Apply Job!