Authentication Center Generalist, Overnight
About the position At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts, sellers, and publishers in the U.S. Now we're growing our innovative products and services to the global $25B collectible hobby market. As a Generalist, you'll be a key part of the fulfillment and authentication of the most collectible card game products anywhere in the world. Our team of Generalists takes on every aspect of online orders from fulfillment to verification to shipping. The overnight shift is from 8pm to 7am, operating on a rotating schedule of 4 shifts per week. In this role, you will count, sort, condition, and file products and supplies while maintaining standard levels of output and ensuring the accuracy of pulled, prepped, and packaged items. You will perform labeling, sorting, wrapping, packing, and repacking products for customers, and finish duties and tasks in a timely manner while completing the targeted amount of output per day for the tasks performed. You will also fill department appropriate records and logs, take on special projects as needed, and provide assistance to other groups or departments as needed.
Responsibilities
- Count, sort, condition and file products and supplies while maintaining standard levels of output.
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- Perform labeling, sorting, wrapping, packing and repacking products for customers.
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- Finish duties and tasks in a timely manner while completing targeted amount of output per day for the tasks performed.
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- Fill department appropriate records and department logs.
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- Take on special projects as needed in order to help our customers or to help us grow TCGplayer.
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- Provide assistance to other groups or departments as needed and other duties as assigned.
Requirements
- High School Diploma or G.E.D.
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- Demonstrates initiative and a desire to be part of a hardworking team of individuals.
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- Demonstrates focus on a task and sees it through to the end.
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- Familiarity with the use of web forms.
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- Strong communication skills to effectively communicate with management and team members.
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- Ability to work in and cultivate an environment of collaboration and coordination.
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- Organizational skills and attention to detail to stay on task and meet performance/output expectations.
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- 1+ years of relevant work experience (preferred).
Nice-to-haves
Benefits
- 401(k) eligibility
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- Various paid time off benefits, such as PTO and parental leave
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- Target bonus and restricted stock units (as applicable)
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