Office Administrative Associate, Catto Scholarship
About the position The Office Administrative Associate position provides clerical support for Catto Scholarship. This city-funded program is designed to help first-time full time college students with last dollar tuition funding, academic coaching, and wrap-around support. Primary responsibilities include the coordination of office processes and procedures, maintenance of records and reporting of student information, and maintaining inventory of program materials. The OAA also prepares program related documents, forms, and memos.
Responsibilities
- Assist the Executive Director in the development and coordination of office processes and procedures in alignment with college processes and procedures.
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- Update and maintain hardcopy and electronic files in accordance with program funding and college requirements.
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- Maintain documentation of prospective and enrolled students.
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- Enter participant weekly activity and attendance information into the program database.
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- Maintain and create inventory of all program materials and generate orders as needed.
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- Prepare documents and funding agency reports, as needed.
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- Prepare correspondence and proofread as requested by program staff.
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- Participate in off-campus training sessions as needed.
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- Adhere to FERPA regulations as they pertain to maintaining the security and confidentiality of all student records.
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- Screen and respond to calls and inquiries; take accurate messages and redirect calls as necessary.
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- Provide quality customer service to internal and external visitors to the department.
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- Perform assigned duties in a manner consistent with the mission, goals, and core values of the College.
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- Maintain sensitivity, understanding, and respect for a diverse academic environment.
Requirements
- High school diploma, or its equivalent, is required.
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- Minimum of five (5) years of clerical experience required.
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- Demonstrated proficiency in Microsoft Word and Excel required.
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- Demonstrated proficiency in Microsoft Office Suite.
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- Excellent organizational skills and attention to detail is required.
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- Effective oral and written communication skills required.
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- Demonstrated ability to work with a team and collaborate well with others is required.
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- Effective customer service skills; including a courteous and professional demeanor is required.
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- Ability to maintain sensitivity, understanding, and respect for a diverse academic environment.
Nice-to-haves
- Associate's degree preferred.
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- Previous experience working with a grant-funded program is preferred.
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- Experience using Ellucian Banner, or a similar enterprise-wide system, is preferred.
Benefits
- College-paid medical, dental, drug, life and disability insurance
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- Tuition remission (for classes at the college)
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- Forgivable tuition loan (for classes at any accredited academic institution)
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- 403(b) retirement plan with 10% College contribution with employee contribution 5%
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- Flexible spending accounts
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- Paid vacation, holiday and personal time
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- Partial remote work schedule for remote work eligible positions
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- Winter break: 1 week around the third week in December and New Years
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- Spring Break: 1 week in March
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- Summer Hours: 4-day work week (closed on Fridays) from the 2nd week in May through the 3rd week in August
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