Customer Development Manager in Charlotte, NC
Job title: Customer Development Manager in Charlotte, NC at Coca-Cola
Company: Coca-Cola
Job description: Requisition ID: 221445Posting Locations: CharlotteOur Secret Ingredient is our Teammates.We offer great rewards, competitive pay, career advancement and growth opportunities.Full Time Teammates are also eligible for:
- Paid Training
- Paid Time Off plus paid holidays
- 401(k) with Company matching on a dollar-for-dollar basis
- Employee Stock Purchase Plan (ESPP)
- Group Health Insurance – Medical, Dental, Vision & Disability
- Basic and Supplemental Life Insurance
- Develop, negotiate, and maintain a strategic partnership status with customers, brand partner leads and bottler network to ensure joint business plans are achieved
- Establish and lead cross-functional relationships with Field Operations, Product Supply, Marketing, and Revenue Generation Management to ensure alignment to respective strategic objectives
- Cultivate, maintain and sustain ongoing relationships and attend meetings, as needed with key external business partners, such as NRS, Brand, Bottler, and other relevant partners to drive incremental growth to objectives, collaborate with Revenue Generation colleagues to compile and report key business results to CCCI’s Senior Leadership team
- Analyze data to determine opportunities and implements tactics to reverse or sustain trends
- Develop and execute sales programs and conduct post-analysis reviews to gain an understanding of effectiveness. Make adjustments as needed to sustain or reverse trends
- Ability to develop, negotiate and execute complex and strategic joint business plans with assigned customers; strong ability to quickly bond and rapport to achieve a strategic partnership status throughout customers and system’s organization
- Must have strong negotiation and persuasion skills; Responsive customer service skills with a proactive mindset
- Strong organizational management skills are required. Possess the ability to collaborate with all facets of business; including Field Operations, Marketing, Product Supply, Revenue Generation Management, and the National Retail Sales Team
- Ability to develop a thorough understanding of CCCI and customer operational strategy and execution
- Basic analytical skills is a must
- Organizational, time management, and attention to detail skills are required
- Excellent oral and written communication and presentation skills required
- Ability to prioritize multiple assignments with time-sensitive deadlines
- Computer proficiency in MS Office particularly MS Excel and MS PowerPoint is a must
- Bachelor’s degree four (4) years preferred
- Knowledge acquired through two (2) plus years of work experience in the beverage industry, specifically working with customers is preferred
- Overnight travel is required to be successful in role. Estimated at 40% travel both day trips and some overnight
- Position location is in the Carolinas (remote employee) with understanding that person must be willing to travel to team, customer, bottler network and internal meetings and visits