Assistant Clinic Director - Orleans
Job title: Assistant Clinic Director - Orleans in Orleans, MA at
Company:
Job description: At Northeast Health Services, a member of Transformations Care Network (TCN), we are committed to improving access to the highest-quality mental health care in our local communities. Your role as an Assistant Clinic Director will be to support the Clinic Director with the management of the clinic site, including the hiring and training of all therapists. The Assistant Clinic Director is an organizational culture carrier accountable for overseeing staff and operations to ensure the delivery of exceptional customer service and the delivery of high-quality behavioral health therapy services. This position reports directly to the Clinic Director.At Northeast Health Services, you will appreciate the shared support services and support of your peers as you drive our shared commitment to person-centered care and continuous improvement at your clinic. This role empowers you to have a far-reaching impact on the present and future of the mental health care field.Key Responsibilities:
- Support hiring and training of clinical team
- Clinical leadership and decision making regarding clinical system of care and individual client care
- Provide clinical and administrative supervision of team and ensure that supervision is being provided in accordance with regulatory agencies, payor contracts and licensing boards where applicable
- Accountable for clinic productivity and performance, using data to monitor and assist in driving decisions around hiring, scheduling etc.
- Promote compliance with applicable requirements, laws, and regulations
- Provide day to day support to front office/customer service teams in collaboration with Director of Operations
- Facilitate onboarding in collaboration with training and human resource teams
- Actively support clinicians and help reduce burnout and improve morale in collaboration with Clinic Director and Market Leader
- Conduct performance reviews and provide regular feedback to team members and manage corrective action as needed with support from Human Resources.
- Participate in leadership team meetings and assist in facilitating clinic staff meetings
- Participate in after hours on call rotation with clinic directors and de-escalate /manage crises that occur on site or after hours.
- Carry caseload of 8-10 therapy clients per week.
- Day to day management of prescribers assigned to Clinic, around issues of scheduling, client assignment and clinical client management etc. in collaboration with Director of Psychiatry.
- Other duties as assigned
- Master’s degree or higher from applicable accredited program
- Valid independent clinical license
- Experience in mental health counseling
- Comfortable using data to manage performance and outcomes
- Knowledge of state/federal rules and regulations
- Strong computer abilities and proficiency with electronic medical records
- Knowledge of medical terminology and pharmacology
- Understand and comply with HIPAA
- Excellent communication skills and ability to work well with a team especially in stressful situations
- Desire to do a thorough job in a fast-paced environment
- Ability to train and coach other therapists
- Experience in outpatient mental health and clinical supervision (Preferred)
- Previous management experience (Preferred)
- Knowledge of current standards, principles, and practices of psychiatric care (Preferred)
- Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches in mental health (Preferred)
- Enjoy a competitive compensation and comprehensive benefits package, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more.
- Be part of a community deeply committed to enhancing mental health and revolutionizing client care.
- Engage in continuous learning and career growth opportunities, guided by seasoned professionals in a nurturing environment.
- Play a crucial role in reshaping behavioral health, with your work directly improving client lives.
- Thrive in a collaborative and communicative environment that celebrates shared success.
- Receive extensive onboarding and ongoing educational resources, tailored to develop your skills, and ensure your success in the role.