Salesforce Solutions Architect

Job title: Salesforce Solutions Architect in Chicago, IL at Braze Company: Braze Job description: At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.WHAT YOU'LL DOBeing a member of the Salesforce Team and part of the larger Growth Department here at Braze we leverage best-in-class analytics, technical experimentation, productized services, and bold curiosity to empower other divisions to do their best work through data-driven decisions and innovative solutions.As Senior Lead Salesforce Architect you will be valued for providing technical leadership and expertise in designing and implementing Salesforce solutions that meet our business needs.Your focus will be to own the complex use cases and customization of our Braze Salesforce instance, while developing and maintaining the overall architecture of Salesforce, ensuring scalability, reliability, and efficiency.You will work closely with project managers, developers, and stakeholders to understand their requirements and design scalable and efficient solutions that leverage the Salesforce Platform. This is an opportunity to bring your experience in implementation, solutioning, business analyses, technical solutions and support along with a high level of technical competence.Key Responsibilities:

• Design scalable and flexible architectures that align with industry best practices and Salesforce platform capabilities
• Work closely with project managers and stakeholders to understand business requirements and design effective solutions that leverage the Salesforce platform
• Provide technical leadership and guidance to Salesforce Administrators, ensuring that solutions are designed and built at industry standards
• Develop and maintain technical architecture documentation, including solution design documents, integration diagrams, and data models
• Develop and implement Salesforce solutions using declarative tools, Apex, Visualforce, and Lightning Web Components
• Conduct code reviews and ensure that development best practices are being followed
• Stay up-to-date with the latest Salesforce features, trends, and best practices, and apply this knowledge to improve our solutions
• Troubleshoot technical issues and provide solutions to address them

WHO YOU ARE

• 6+ years of experience in Salesforce Development and Implementation
• Deep understanding of Salesforce architecture, design patterns, and development best practices
• Strong technical skills in Salesforce configuration, Apex, Visualforce, and Lightning Web Components
• Experience with Salesforce integrations with other SaaS or Enterprise systems
• Ability to lead and mentor Salesforce Admin teams
• Experience with Agile development methodologies
• Strong communication and collaboration skills, with the ability to work effectively with stakeholders at all levels
• Salesforce Certifications such as Certified Application Architect, Certified System Architect, or Certified Technical Architect are strongly preferred

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $100,000 and $111,200/year with an expected On Target Earnings (OTE) between $117,700 and $130,800/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.WHAT WE OFFERBraze benefits vary by location, and we encourage you to review our specific benefits offerings for each country . More details on benefits plans will be provided if you receive an offer of employment.From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women. Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo - not to mention our employees in nearly 50 remote locations. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYERAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you. Please see our for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights. Expected salary: Location: Chicago, IL Apply for the job now! Apply for this job