Utilization Review Nurse, RN
Overview
Now is the time to join us!
We're Personify Health. We're the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.
Responsibilities
Who are you?
We are seeking a Utilization Review Nurse to join our dynamic team. This role requires weekend availability, and flexible scheduling to support a healthy work-life balance.
In this role you will wear many hats, but your knowledge will be essential in the following:
- Under the supervision of a registered nurse (RN), provide professional assessment and review for the medical necessity of treatment requests and plans.
- Provide first level review for all outpatient and ancillary pre-certification requests for medical appropriateness; all inpatient hospital stays including mental health, substance abuse, skilled nursing and rehabilitation for medical necessity; and all post claim or post service reviews.
- Ensure proper referral to medical director for denial authorizations through independent review organizations (IRO).
- Work with hospital staff to prepare patients for discharge and ensure a smooth transition to the next level of care.
- Refer requests that fall outside of established guidelines to advance review or senior care consultants.
- Process appeals for non-certification of services; complete non-certification letters when appropriate.
- Review plan document for benefit determinations; attempt to redirect providers and patients to PPO providers.
- Identify and refer potential cases to case management, wellness, chronic disease and Nurturing Together program.
- Complete documentation for all reviews in Eldorado/Episodes; maintain confidentiality.
- Utilize MCG guidelines, medical policies, Medscape, and NCCN.
- Ability to meet productivity, quality, and turnaround times daily.
- Current RN license in the United States or U.S. territory.
- 1+ years of clinical experience required.
- Knowledge of medical claims and ICD-10, CPT, HCPCS coding.
- Proficiency in software applications including, but not limited to, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Outlook
- Excellent verbal and written communication skills
- Ability to speak clearly and convey complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.