AdOps Services Associate (Seasonal)
DESCRIPTION Amazon Advertising is growing its online advertising program and is seeking an Ad Ops Services Associate, to support our Global business. The Ad Ops Services Associate will provide world class customer service and support for the Amazon global advertising business. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. This role will be responsible for the success of their own campaigns as well as the success of associates who work within their queue. This includes accurate building, testing and assignment of advertisements using various ad serving technologies. NOTE: This is a seasonal temporary role. This person will also assist in providing support and coverage to global advertising teams as well as ensuring accuracy and security of all ad units. Responsibilities include:
- Maintain the highest standards around campaign fulfillment
- Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation
- Manage platform queue success ensuring campaigns are within SLA and accurate
- Execute basic campaigns by trafficking ads to Amazon's stable of properties: Amazon, IMDb, DPreview.com, etc.
- Build creative in an ad server using third party tags
- Activate ads in the ad server after assigning the appropriate creative
- Communicating status of campaign creation to key global partners
- Provide support and coverage to other advertising teams
- Provide account team with screenshots confirming creative went live
- Complete ad server and campaign audits using checklists to ensure accuracy and completeness of campaign, including go live workflows
- Ensure functionality and accuracy of creative by assigning to test pages
- Assign creative to orders within out ad serving systems
- Security scanning of orders to ensure compliance with information security initiatives
- Provide, verify 3rd party reporting
- Uphold user experience by confirming ad units when they go live
BASIC QUALIFICATIONS
- Outstanding organizational, prioritization, attention to detail and multi-tasking skills.
- Strong communication skills.
- Demonstrated computer proficiency including Microsoft Office Suite and navigation of multiple systems and web browsers
- Ability to troubleshoot technical issues.
- General understanding of online advertising processes.
- Problem-solving and organizational skills.
- Strong research skills.
- English B2+
- Schedule Flexibility to work at least one weekend day
PREFERRED QUALIFICATIONS
- Excel Proficiency.
- Highly proficient in an industry leading third party ad server — DoubleClick, Atlas, etc.
- Familiarity with third party ad serving tags.
- Educational background or similar experience in Advertising or related field.
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