Inbound Calls (CSR) WFH PARTIAL REMOTE in Royal Oak, MI in Aston Carter
Job title: Inbound Calls (CSR) WFH PARTIAL REMOTE Company: Aston Carter Job description: Call Center Representative (HYBRID) NO COLD CALLING! MUST BE WITHIN 30 MINUTES or LESS FROM TROY, MICHIGAN AREA M-F, pay is $15 an hour NO WEEKENDS. Employee Perks: One of the largest financial organizations is seeking entry level Inbound Customer Service Representatives to hire for their company! You will train ONSITE for about 3-4 weeks then REMOTE 3 DAYS ONSITE and 2 DAYS at the TROY, MI location! Base pay is $15 an hour, Monday to Friday, No Weekends. After 90 days (GOOD ATTENDANCE, then you can be HIRED ON!) This is an entry-level position that is a Contract-to-PERM opportunity. This company also offers advancement opportunities. Training Shifts: 9:30AM-6PM Shift- 10:30AM-7:00PM Cant miss any days for 90 day period. Responsibilities: - Taking inbound calls regarding Mortgage/Home Insurance Inquiries (Training provided for 2 weeks) - Updates residential policies to maintain coverage and keep policies in an active status - Communicates with leadership team over potential issues that will have a negative impact on the loan - Communicates with borrowers and their agencies, adhering to client standards - Maintains database and spreadsheet files - All calls made are customer service calls and NO COLD CALLING. Skills: Customer Service, Data entry, Mortgage, Insurance, Call Center, Inbound calls. MUST HAVE: - at least 6 months to a year of customer service experience ( will consider FOOD SERVICE and RETAIL candidates) - efficient in using a windows PC computer and navigating their software system (super easy to learn) -Strong verbal and written communication skills NICE TO HAVE: - outbound call center experience - mortgage or insurance knowledge/experience Experience Level: Entry Level About Aston Carter: Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you. At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. Expected salary: $15 per hour Location: Royal Oak, MI Apply for the job now! Apply Job! Apply to this Job