Apply Now: Customer Service - CSR
Position at a Glance:
- Location: Remote
- Position: Customer Service - CSR
- Compensation: a competitive salary
- Company: Workwarp
- Start Date: Immediate openings available
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FF Inc. is looking for Customer Service Representatives to be the liaison between our company and its customer pool. Successful candidates must be able to effectively solve customer issues, complaints and inquiries while keeping customer satisfaction at the core of every decision and behavior. Responsibilities  Follow communication Âscripts when handling different topics  Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives  Seize opportunities to upsell products when they arise  Build sustainable relationships and engage customers by taking the extra mile  Frequently attend educational seminars to improve knowledge and performance level  Meet personal/team qualitative and quantitative targets Skills  Previous experience in a customer support role  Track record of over-achieving quota  Strong phone and verbal communication skills along with active listening  Customer focus and adaptability to different personality types  Ability to multi-task, set priorities and manage time effectively  High school degree Job Type: Full-time Pay: $16.00 - $27.00 per hour Benefits:  Health insurance Shift:  Day shift Work Location: In person Apply Job!Â
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