[FULL TIME Remote] Inbound Calling Executive - Remote
Quick Overview:
- Position: Inbound Calling Executive - Remote
- Start Date: Immediate openings available
- Company: Workwarp
- Compensation: a competitive salary
- Location: Remote
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Job Title: Inbound Calling Executive - Remote Location: Las Vegas, NV Term: Contract...  Answer inbound calls from our internal clients at the branches.  Educate clients on account services and capabilities  Have basiccomputer troubleshooting skills for tier 1 support and document and ticket calls.  Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks  Have strong organizational skills, attention to detail, and excellent follow-up skills  Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Work schedule: Monday - Friday. Two shift times are available. 9am- 6pm and 10am to 7pm Eastern (preferred shift). 100% remote You'll be working in the Service Group Client Services. We provide support to the Firm's Financial Advisors and assistants and external clients. As a customer service representative, you'll play an important role in providing excellent service to our internal clients, the branches and external clients. Your expertise  Call center experience is desired  Detail oriented (nothing gets past you)  Proficient in Microsoft Office Suite  Citrix, Good for enterprise, or Active Directory is a plus  Windows 7 navigation skills  Basic understanding of computer networking  Monitor, speaker, mice and keyboard troubleshooting, ETC.  Know how to use remote access tools to assist clients  Outlook and Microsoft office troubleshooting skill Please send resumes to [email protected] Apply Job!Â
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