Urgently Hiring: Customer Service (Mail and Chat)
This position is easy to learn and perfect for a first job. Customer Service! An immediate start is available for this Remote-based position, which places you at the center of innovation. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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Job Description  Reply and respond to all Tickets on our System  Ability to diagnose and troubleshoot basic technical issues  Ability to provide step-by-step technical help, both written and verbal  Talk clients through a series of actions, either via phone, email or chat, until theyÂve solved a technical issue Job Requirements  It is a hosting company so you should have at least 3 years of technical experience ex orange or WE or software/Hosting Company.  Excellent problem-solving and communication skills  Experience in Technical Support for at least 3 years  English level is at least very good  Max age is 30  Sales experience is preferred  Nasr city or Misr el Gdeda residents or Shoubra Misr or Fifth of settlement or Hadaya Elzaytoun preferred  Grads only  Males and Females are welcome to apply Work Conditions : Rotational shifts from 9.00 am to 5:00 pm which is work from the office or from 5.30 PM to 2.00 AM work from home  2 Days off is fixed but it changes every month  Hybrid  Training one month paid Company Benefits:  Career path  Medical and social insurance provided.  We work in software and web server hosting so you are gonna learn new things.  Healthy and friendly environment  Gaming Area to enjoy your break time Apply Job!Â
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