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[Work From Home] Coach Membership Manager (Remote)

Remote Full-time Live

Quick Overview:

  • Compensation: a competitive salary
  • Start Date: Immediate openings available
  • Company: Workwarp
  • Location: Remote
  • Position: Coach Membership Manager

 

 

Be a Part of our Team! Join a working family that is dedicated to the mission of the work we do! Teaching Strategies is an innovative edtech organization focused on connecting teachers, children, and families. As front runners in the early childhood education market, we build dynamic, top-quality digital products that integrate all of the essential elements of a high-quality solution: curriculum, assessment, professional development, and family engagement. We are building a team of results-oriented individuals who will thrive in a collaborative, work-hard/play-hard culture. We pride ourselves on the impact we have on the early childhood field through supporting teachers who are doing the most important work there is, teaching children to become creative, confident thinkers. Position Overview The Coach Membership Manager is responsible for upholding quality of coaching content and excellence in delivery throughout the Coach Membership. The primary focus of this role will be to oversee coaching work delivered by Coaching Mentors (Hub), as well as supporting sales and renewals of Coach Membership. This position is also responsible for serving as a coaching subject matter expert across Teaching Strategies solutions to support sales and partner success team members related to identified accounts. Specific Roles & Responsibilities • Oversees the operation of the Coach Membership community, including (but not limited to) event schedules, member feedback, and product improvements. • Manages a team of Coach Mentors to ensure quality across all coaching communities. • Communicates with internal and external partners to identify content needs in the Coach Membership and oversees the creation of needed content. • Analyzes and report on Coach Membership as it relates to key initiatives. Forecast for changes to coaching content based on key metrics. • Collaborates with other Membership leaders to create a comprehensive network of support for accounts across all membership products. • Identifies the needs of the Coach Membership community and project manage the creation of needed content to develop a robust annual calendar of delivery. • Serves as the coaching expert across Teaching Strategies to support both internal and external partners and incorporates feedback from these teams to refine coaching products and processes as needed. • Collaborates with the Director of RFPs and other stakeholders to create necessary coaching plans to submit for RFPs. • Manages effective quality assurance that monitors for and resolves issues before they become problems. • Occasional domestic travel required for in-person team, department, and company meetings Qualifications • Bachelor's in early childhood education or related field; master's preferred and/or 3 years in a partner-facing, Ed-Tech, or Saas role • Minimum of 5 years serving in an educational coaching role • Experience establishing and communicating performance and quality metrics aligned with organizational goals • Self-directed and strong drive for success • Takes responsibility for work and has a strong sense of project/work management • Ability to research, listen, and identify client needs based on assessment conversations • Excellent verbal and written communication skills • Project management skills • Ability to learn new technology applications • Ability to travel 10% of time • Working knowledge of, or experience in, the early childhood field is a plus • Working knowledge of Teaching Strategies products • Proficiency in Microsoft Office products is required • Ability to successfully pass background check Why Teaching Strategies At Teaching Strategies, our solutions and services are only as strong as the teams that create them. By bringing passion, dedication, and creativity to your job every day, there's no telling what you can do and where you can go! We provide a competitive compensation and benefits package, flexible work schedules, opportunities to engage with co-workers, access to career advancement and professional development opportunities, and the chance to make a difference in the communities we serve. Let's open the door to your career at Teaching Strategies! Some additional benefits & perks while working with Teaching Strategies Teaching Strategies offers our employees a robust suite of benefits and other perks which include: • Competitive compensation package, including Employee Equity Appreciation Program • Health insurance benefits • 401k with employer match • 100% remote work environment • Unlimited paid time off (which includes paid holidays and Winter Break) • Paid parental leave • Tuition assistance and Professional development and growth opportunities • 100% paid life, short and long term disability insurance • Pre-tax medical and dependent care flexible spending accounts (FSA) • Voluntary life and critical illness insurance Teaching Strategies, LLC is committed to creating a diverse workplace and is proud to be an equal opportunity employer of Minorities, all Genders, Protected Veterans, and Individuals with Disabilities. Equal Employment Opportunity (EEO) Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act (EPPA) Apply Job!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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