Admin and Operations Assistant

About Penbrothers

Penbrothers is an HR & remote talent management partner and one of the fastest growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Client

Our Client is a commercial real estate investment firm that acquires and manages value-add retail properties. Based in Charlotte, NC, the firm specializes in sourcing, underwriting, and operating neighborhood shopping centers and similar assets, with a focus on long-term cash flow and strategic value creation. The Client partners with accredited investors and capital sources to deliver consistent returns through hands-on asset management and disciplined acquisition strategies.

About the Role

The Administrative and Operations Assistant provides comprehensive administrative and operational support, including company compliance, documentation of standard operating procedures (SOPs), travel arrangements, bill payments, and calendar and email management.

What you’ll do

• Company Annual Report Filing: Track due dates and file annual reports for each entity to maintain good standing. Ensure all information is accurate and submitted on time.

• SOP Documentation: Document recurring tasks by creating clear, structured Standard Operating Procedures (SOPs). Build, update, and maintain an internal wiki to ensure processes are repeatable and trainable.

• Travel Planning: Plan and book travel for business and personal trips, including flights, lodging, and logistics. Coordinate timing with existing calendar commitments.

• Bill Payment and Expense Tracking: Submit payments for business and personal bills and maintain a log of recurring expenses. Flag unusual or upcoming items for review

• Calendar management: Manage and organize the executive's calendar.

• Email management: Manage and organize the executive's email correspondence.

Requirements

What You Bring

• Bachelor's degree in any field.

• At least 3-4 years of experience in administrative or operations support.

• Excellent organizational, multitasking, and prioritization skills.

• Strong communication and interpersonal skills.

• Proficiency in Google Workspace (Gmail and Google Calendar), Microsoft Word, and potentially Slack.

• Familiarity with Notion for SOPs and project tracking is a plus.

• Ability to work independently, take initiative, and maintain confidentiality.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You’ll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you’ll find an environment that nurtures learning and provides opportunities for growth. You’ll have the opportunity to make an impact on fast-growing startups and dynamic companies.

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.

• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.

• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.

• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.

Originally posted on Himalayas