Director, Solutions Consulting

Who we are? Typeface is on a mission to help everyone express their unique imagination. We believe technology is a creative partner that empowers any company to tell their unique stories faster and easier than ever before. Generative AI platforms represent a major breakthrough to create content at tremendous speed and scale. For enterprises to successfully leverage their potential, they need to include their unique voice and style and ensure responsible AI practices. We unite content velocity with brand personalization and safety, so that every company can achieve its creative potential. We are looking for passionate individuals who want to help build a fast-growing GenAI company from the ground up.

Why join us?

• Bleeding edge technology: We explore uncharted territory at the intersection of art and science. We strive to revolutionize content, amplifying human creativity with cutting-edge AI in a safe and responsible way.
• Best-in-class product: We built the leading enterprise-grade generative AI solution, so any business, from startups to Fortune 500 companies, can 10x personalized content at scale. Typeface combines the best-in-class AI platforms across the board with our own brand-personalized AI model to hyper-personalize content at scale with a responsible AI approach.
• World-class team: Founded by the former CPO & CTO of Adobe, Abhay Parasnis, and a highly experienced team with a proven track record of building revolutionary, long-lasting AI, SaaS, and media technologists that are completely focused on customer impact.
• Top-tier Investors: Backed by top-tier venture capital firms: Lightspeed Venture Partners, Salesforce Ventures, GV (Google Ventures), Madrona, Menlo Ventures, and M12 (Microsoft’s Venture Fund). Check out our Series B announcement.
• Rapid customer traction: Overwhelming demand from Fortune 500 companies and popular digital-native brands from every industry.
• Awards & recognition: Honored to be a winner of 10+ industry awards for our unique approach to enterprise GenAI, including Fast Company’s“Top 5 Next Big Things in Tech” and Adweek’s AI Company of the Year.

Job Summary:

We are seeking an experienced and strategic Director, Solutions Consulting to lead a team of high-performing solution consultants in delivering value-driven, technical pre-sales support. This role requires a deep understanding of both technology and business processes, enabling you to articulate solutions that align with customer needs while driving sales effectiveness, team performance, and cross-functional collaboration.

Key Responsibilities:

• Pre-Sales Strategy & Execution: Partner closely with enterprise customers to deliver high-impact demonstrations around 10x personalized content creation and velocity. Ensure consistent, high-quality technical sales support throughout the customer lifecycle.
• Team Leadership & Development: Lead, coach, and mentor a team of Solutions Consultants.
• Customer Engagement: Participate in high-impact customer engagements, particularly strategic accounts and complex deals.
• Operational Excellence: Establish metrics and KPIs to measure pre-sales impact, win rates, and resource utilization. Maintain alignment with product roadmaps and ensure the team is trained on new capabilities. Track progress of use cases and customer outcomes, providing a strong point-of-view and perspective.
• Cross-Functional Collaboration: Act as a bridge between customers, product management, and engineering to provide feedback and influence product development.

Minimum Qualifications

• At least 8+ years in pre-sales, delivery, solution architecture and/or customer success roles in B2B enterprise SaaS, top consulting firms and/or within an enterprise customer.
• Track record of helping to technically deliver solutions around marketing use cases (eg. CRM, Customer Journeys, Paid Media, Personalization, Digital Asset Management, SEO).
• Reputation of being “customer centric” with a deep understanding of the customers’ needs along with ability to navigate large, complex enterprises through change management.
• Strong problem solver who is a self-starter, proactive and works collaboratively with others.
• Excellent communication, interpersonal and project management skills willing to advocate on behalf of your clients.

Base Salary

The range for this role is $230,000-$250,000 OTE. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process.

Benefits for Full-time Employees:

• Medical, dental, and vision insurance coverage for all employees
• Competitive salary and equity compensation
• Flexible PTO
• Parental Leave
• Hybrid schedule with company provided lunch when in office
• Opportunities for professional growth and development
• Work with a fast-growing startup and be a part of an exciting journey

Equality Opportunity Statement

Typeface is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Diversity & Inclusion Statement

At Typeface, we embrace everyone and believe that diversity and inclusion are essential to our success. We are committed to creating a workplace that is welcoming and inclusive for all employees, regardless of their background or identity. We value diversity in all its forms and strive to cultivate a culture where all employees can bring their best selves to work.

Originally posted on Himalayas