People and Experience Coordinator

About the Role As the People & Experience Coordinator based in Nepal, you will be the primary People team contact for our Nepal team and play a key role in supporting and coordinating our global people strategy across Houzz. This role combines hands-on People Services support, employee experience coordination, and site operations. You’ll focus on delivering an excellent employee experience, supporting global People Services initiatives, ensuring smooth collaboration with our Employer of Record partner, and managing the day-to-day operations of our Nepal site. This role is perfect for someone who enjoys working across cultures and time zones, and it requires strong execution, a high level of attention to detail, and a passion for building a positive, inclusive, and productive work environment. You will be the face of the People Team in Nepal - from supporting global initiatives, coordinating programs, handling local HR processes and keeping our site running smoothly.

What You’ll Do

• People Services (40%)
• Act as the local representative for the People Services team, operationalizing and localizing global people programs from onboarding, engagement initiatives, policy updates, recognition, well-being to offboarding.
• Serve as the primary liaison between Houzz and our EOR partner to manage all employee lifecycle processes, including onboarding, offboarding, contract changes, time off, payroll and benefits.
• Ensure timely and accurate payroll processing in close partnership with our EOR and Finance team - reviewing payroll reports, coordinating updates, and responding to questions or corrections as needed.
• Maintain accurate records for all employment-related activities, ensuring compliance with local labor laws and company standards.
• Partner with employees and managers, developing strong relationships, to ensure an optimal employee experience, answer day-to-day HR-related queries, and escalate complex matters as appropriate.
• Support internal communication efforts to keep employees informed and engaged with local and global People programs.
• Employee Experience & Program Execution (40%)
• Coordinate the implementation of global employee experience programs across Houzz.
• Own the day-to-day execution, managing timelines, invites, employee communications, participation tracking, vendor coordination and responding to employee enquiries.
• Work closely with the EX Manager to adapt programs for regional needs, ensuring smooth delivery and cultural relevance across locations while maintaining global program consistency.
• Take initiative to improve how programs are delivered, anticipating needs, identifying ways to enhance engagement, and following through on tasks with autonomy, care and attention to detail.
• Support internal communications by drafting engaging, culture-aligned messages and contributing to storytelling efforts that help employees feel valued, connected and empowered.
• Confidently step in to lead or co-facilitate team bonding sessions, onboarding experiences or other virtual/in-person engagement moments as needed.
• Track and organise program feedback and participation data, using tools like Google Sheets (including pivot tables) to help summarise insights and support reporting.
• Site Operations (20%)
• Maintain relationships with vendors and internal partners such as our EOR partner, IT, Finance and People Services.
• Oversee vendor agreements and services, ensure accurate invoice processing, and track office budgets in coordination with Finance.
• Maintain and update office-related documentation such as calendars, budget trackers, expense reports, and security protocols.
• Collaborate across departments on cross-functional processes and initiatives that impact the site.

At a Minimum, We’d Like You to Have

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or a related field.
• 2+ years of experience in People Operations, HR coordination, or Workplace Experience roles.
• Strong understanding of local HR policies and processes and employee lifecycle management.
• Strong verbal and written communication skills in English.
• Excellent organizational and project coordination skills, with strong attention to detail.
• Basic data analysis skills with Google Sheets for tracking metrics and creating simple reports.
• A proactive, solutions-oriented mindset and ability to work independently.
• Comfort managing multiple priorities in a fast-paced, dynamic environment.
• High level of discretion and integrity when handling sensitive information.

Ideally, You’ll Also Have

• Basic data analysis skills with Google Sheets for tracking metrics and creating simple reports.
• Proven experience working with an EOR or outsourced employment model.
• Prior experience working with tools like HiBob, and Google tools.

Houzz is an Equal Employment Opportunity employer. When applying for a role at Houzz, we guarantee your application will be considered regardless of your sex; race; color; gender; national origin; height or weight; ancestry; physical or mental disability; medical condition; genetic information; marital status; registered domestic partner status; age; sexual orientation; military and veteran status; or any other basis protected by federal, state or local law or ordinance or regulation. We embrace and celebrate the value that diversity brings to an organization. Diverse backgrounds and different points of view help Houzz provide the best experience for our community. Houzz is committed to fostering an inclusive environment through projects and initiatives, such as employee resource groups, that support Houzzers’ efforts to be themselves and share their lives at work. If you would like assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for determining an appropriate accommodation for the interview process. Houzz is an Equal Opportunity Employer. M/F/Disability/Veterans Be Who You Are and Do What You Love at Houzz About HouzzWhen founders Adi and Alon remodeled their home, they were frustrated by the lack of resources and inspiration to help them articulate a vision and select the right pro to make it a reality. So they built Houzz. Houzz is now the leading platform for home remodeling and design, providing an all-in-one software solution for industry professionals and tools for homeowners to update their homes from start to finish. Using Houzz, people can find ideas and inspiration, hire professionals, and shop for products. Houzz Pro (houzz.com/pro) provides home industry professionals with a business management and marketing SaaS solution that helps them to win projects, collaborate with clients and teams, and run their business efficiently and profitably. Our Mission and Core ValuesWe're proud to say there's no one quite like us. Houzz is a community-centric, innovative tech company that continues to disrupt the home renovation and design industry. Our mission-driven culture is rooted in our core values, and we’re all here for one purpose: make the home remodeling and design process more fun and productive for everyone. Our MissionTo create the best experience for home renovation and design. Our Core ValuesWe’re a CommunityWe put our community of Houzzers, industry professionals and homeowners first. We approach our work with care, humility and respect. We deliver value to our community through our products and services. We Build the FutureWe are visionaries who challenge the status quo. We are creative, innovative and curious. We embrace change and different ideas to drive our industry forward. We Make Things HappenWe are solution-seekers and self-starters. We listen, move fast and empower our teams to deliver extraordinary results and products. We play to win. By applying for a job with us, you acknowledge and agree to the terms of our Houzz-Privacy-Notice-Job-Applicants?language=en_US">Job Applicant Privacy Notice.

Originally posted on Himalayas

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