Resource Manager, Professional Services

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.

Skillsoft is seeking an experienced Resource Manager to join our professional services team. In this role, you will have the opportunity to be responsible for overseeing resource assignments, ensuring optimal utilization of resources, and supporting project delivery in a dynamic and fast-paced environment. The ideal candidate will have a strong background in resource management, excellent organizational skills, and experience with PSA (Professional Services Automation) tools.

Responsibilities:

• Resource Allocation: Manage and allocate resources to various projects based on skill sets, availability, and project requirements.
• Resource Planning: Develop and maintain resource plans to ensure efficient utilization and timely delivery of projects.
• Utilize PSA tools to track resource assignments, monitor project progress, and generate reports.
• Skills Matrix: Oversee skills matrix and application for resource selection.
• Collaboration: Work closely with project managers, team leads, and other stakeholders to understand resource needs and address any issues.
• Performance Monitoring: Monitor resource performance and provide feedback to ensure high-quality project delivery.
• Reporting: Generate and analyze resource utilization reports to identify trends and make data-driven decisions.
• Process Improvement: Continuously improve resource management processes to enhance efficiency and effectiveness.

Required Qualifications & Skills:

• 8+ years of professional experience with 5 in resource management within a professional services environment with a Bachelor's degree in Business Administration, Project Management, or a related field
• or equivalent experience
• Professional Services Automation (PSA) Tools: Proficient in using PSA tools such as Certinia, Salesforce, or similar platforms
• Strong organizational, analytical, and problem-solving skills
• Ability to work with and influence stakeholders
• Location: East Coast US

Preferred Qualifications:

• PMP, PRINCE2, or other relevant certifications
• Familiarity with project management and resource management methodologies and tools

Target base salary range for this job requisition is anticipated to be approximately $106,000 - $128,000 annualized

We also offer Enterprise benefits including but not limited to: medical, dental, vision, and paid time off

The company may modify salaries, salary ranges and/or Pay Plans from time to time as it deems necessary.

MORE ABOUT SKILLSOFT:

Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.

Thank you for taking the time to learn more about us. If this opportunity intrigues you, we would love for you to apply!

NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Skillsoft is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Originally posted on Himalayas