Clinician (Behavioral Health)
About the position CalOptima Health is seeking a highly motivated and experienced Clinician (Behavioral Health) to join our team. The Clinician (Behavioral Health) is responsible for completing telephonic behavioral health screenings and determining member behavioral health level of care needs. This includes telephonic behavioral health crisis intervention, higher level of care referrals, and coordination of care between physical and behavioral health. The incumbent will coordinate activities between CalOptima Health staff, contracted providers, and health networks by providing guidance and support when appropriate. This position is part of the Behavioral Health department and is eligible for full telework in California. In this role, the Clinician will participate in a mission-driven culture of high-quality performance, focusing on customer service, consistency, dignity, and accountability. The Clinician will complete telephonic behavioral health assessments and triage for members with behavioral health needs. They will also coordinate referrals to the County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support. Collaboration is key, as the Clinician will work with behavioral health providers, health networks, and CalOptima Health departments to resolve complex case management issues and serve on treatment teams. Additionally, the Clinician will educate staff, health networks, providers, and members on behavioral health issues and available resources. Administrative support is also a component of this position, where the Clinician will assist the team in carrying out department responsibilities and collaborate with others to support short and long-term goals for the department. Participation in bi-weekly clinical team meetings is expected, as well as supporting members in navigating the behavioral health systems of care. Building and maintaining relationships with the County of Orange, providers, health networks, community-based organizations, and other key stakeholders is essential for success in this role. Other projects and duties may be assigned as needed.
Responsibilities
- Completes telephonic behavioral health assessments and triages for members with behavioral health needs.
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- Coordinates referrals to County Mental Health Plan for members who may need additional mental health and/or behavioral health case management support.
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- Collaborates between behavioral health providers, health networks, and CalOptima Health departments for problem resolution and service integration.
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- Educates CalOptima Health staff, health networks, providers, and members on behavioral health issues and available resources.
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- Assists the team in carrying out department responsibilities and collaborates with others to support short and long-term goals for the department.
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- Participates in bi-weekly clinical team meetings.
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- Supports members in navigating the behavioral health systems of care.
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- Builds and maintains relationships with the County of Orange, providers, health networks, community-based organizations, and other key stakeholders.
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- Completes other projects and duties as assigned.
Requirements
- Master's degree in social work, clinical psychology, marriage and family therapy or related field of study is required.
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- 2 years of related experience, e.g., clinician experience, required.
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- Current unrestricted California License required: Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist (PhD, PsyD).
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- Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) is preferred.
Nice-to-haves
- Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese).
Benefits
- 401(a) retirement plan with no required employee contribution
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- 457(b) retirement plans with pre/post-tax contribution options
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- Low-cost medical, vision, and dental insurance options
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- Paid time off
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- Flexible scheduling during core business hours
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- Telework options for some positions
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- Wellness program featuring diverse activities
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