Back to feed

Senior Manager, Community Policy - Shape the Future of Trust and Safety

Remote Full-time Live

Join Our Mission to Create a Safer, More Authentic Community Experience

Airbnb is seeking a seasoned Senior Manager, Community Policy to lead the development of principled policies that foster trust and safety across our global community. As a key member of our Community Policy team, you will play a critical role in addressing complex Trust & Safety challenges, including fraud, and collaborating with cross-functional stakeholders to create accessible policy enforcement guidance.

About the Role

In this role, you will:

  • Develop and evolve community policies that promote trust, safety, and reliability across Airbnb's platform
  • Guide policy operationalization efforts in partnership with cross-functional stakeholders, including Product, Operations, Trust, Finance, Public Policy, Legal, and Communications
  • Collaborate with internal business verticals to understand strategic objectives and deliver policy solutions that enable business goals
  • Use data, research, and insights to evaluate and revise policies as needed
  • Foster, build, and maintain relationships with leadership of internal business verticals

About You

To succeed in this role, you should have:

  • 10-15 years of experience in a Policy, Legal, or Trust and Safety role, with prior leadership on fraud issues in an international environment
  • Exceptional writing abilities and strong communication skills
  • Ability to explain and simplify complex information to others
  • A track record of strong leadership and an ability to independently manage a portfolio of challenging issues
  • Strong cross-functional problem-solving capabilities and a strategic mindset

What We Offer

Airbnb offers a competitive salary range of $196,000 - $254,000 USD, bonus, equity, benefits, and Employee Travel Credits. We are committed to working with the broadest talent pool possible and strive to provide a disability-inclusive application and interview process.

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application, and we will be excited to review it.

Apply To This Job Apply for this job

On the same wavelength

Senior Manager, Communications - Arabic Translation

Remote Full-time

Transformative Leadership Opportunity: Senior Manager, Clinical Nursing

Remote Full-time

Sales Representative - West Coast Costco Roadshow Job at Acosta Group in Bend

Remote Full-time

Senior Manager, Business Intelligence & Workday Product Development

Remote Full-time

Senior Manager, Brand Social: Unlock the Power of Social Media to Drive Business Success

Remote Full-time

Transformative Leader: Senior Manager, Analytics Engineering - Ads Insights

Remote Full-time

Senior Manager, Ads Platform Efficiency - Strategy & Operations

Remote Full-time

Senior Java Developer (Angular) - Remote Opportunity

Remote Full-time

Data Analyst, Customer Success Strategy

Remote Full-time

Recruiter (Remote-Eastern Time Zone)

Remote Full-time

Experienced Full Stack Data Analyst – Disney+ Product, Marketing & Content Curation and In-Home Marketing & Distribution Agencies

Remote Full-time

Experienced Customer Service Manager – Airline Operations and Client Experience

Remote Full-time

GIS Solution Engineer / Developer

Remote Full-time

[Remote] Denials Management Analyst

Remote Full-time

Seeking Pro YouTube and TikTok Talent

Remote Full-time

Experienced Entry Level Customer Support Representative – Marketing Solutions Expert

Remote Full-time

Experienced Customer Service and Technical Support Representative – Remote Work Opportunity with arenaflex

Remote Full-time

Digital Accessibility Tester

Remote Full-time

Digital Product Sr Manager (AI) - REMOTE

Remote Full-time

Middle Affiliate Manager

Remote Full-time