Remote Principal Support Engineer, Production - Unlock Your Potential

Job Highlights:

• Company: Workwarp, a cutting-edge technology firm
• Start Date: Immediate openings available for the right candidate
• Compensation: Competitive salary and benefits package
• Location: Remote work arrangement (PST time zone required)
• Position: Principal Support Engineer, Production Support and Services

Job Description

We are seeking a highly motivated and experienced Principal Support Engineer to join our Production Support team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our cloud-based brokerage platform. Our technology stack is constantly evolving, providing a dynamic and exciting environment for learning and growth.

You will have the opportunity to work with a talented team of professionals, delivering innovative solutions and exceptional support to our customers. If you are a self-motivated individual with a passion for technology and a drive to succeed, we encourage you to apply for this exciting role.

Key Responsibilities:

• Provide end-to-end support for our cloud-based brokerage platform
• Collaborate with a geographically diverse team to deliver outstanding solutions
• Build and leverage client and vendor relationships to drive business growth
• Provide thought leadership and innovative solutions to complex technical problems

Requirements:

• 5+ years of experience in production support and on-call handling for 24/7 applications and infrastructure
• Extensive experience working in AWS cloud environment
• Programming language skills in Java, Python, or Node (desired)
• Experience with infrastructure components such as EKS, Kafka, MQ, and database technologies like MongoDB and MariaDB
• Familiarity with monitoring and alerting tools like CloudWatch and Datadog
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Desired Skills and Experience:

• Bachelor's degree in Engineering or Computer Science
• MSCE or A+ certification (MSCE preferred)
• AWS certifications (AWS SysOps, DevOps)
• Domain knowledge and experience with brokerage back-office systems
• Experience with CI/CD pipelines using Jenkins Core and Terraform

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a cutting-edge technology firm
• Dynamic and exciting work environment
• Professional development and growth opportunities

How to Apply:

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application. We look forward to hearing from you.

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Your Future Starts Here

Don't miss out on this exciting opportunity. Apply now and take the first step towards an exciting and rewarding career with Workwarp.