Customer Advisor (Inbound) - Remote Work Opportunity

Join Our Team at Conduent and Shape the Future of Customer Service! We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor (Inbound) in a remote work setting. As a key member of our team, you will have the opportunity to work with a leading company that delivers critical services and solutions to Fortune 100 companies and over 500 governments worldwide.

At Conduent, we value diversity, inclusivity, and individuality. Our company culture is built on the principles of respect, empathy, and open communication. We offer a competitive salary package, comprehensive training, and a range of benefits to support your career growth and well-being.

About the Role: As a Customer Advisor (Inbound), you will be responsible for handling incoming customer calls, responding to customer inquiries, and providing expert advice on our products and services. You will work in a fast-paced environment, utilizing your excellent communication and problem-solving skills to resolve customer issues and deliver exceptional customer experiences.

What We Offer:

• Competitive hourly salary (up to €15/hour) with attractive bonus payments
• Comprehensive training program to ensure your success in the role
• 30€ monthly internet allowance and generous employee discounts in over 500 online stores
• Flexible working hours, including part-time and split-shift options
• Opportunities for career growth and professional development

Responsibilities:

• Handle incoming customer calls and respond to customer inquiries in a professional and courteous manner
• Provide expert advice on our products and services, including troubleshooting and resolving customer issues
• Document customer interactions in our database and maintain accurate records
• Meet and exceed performance targets, including sales and customer satisfaction goals

Requirements:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Fluent German language skills (written and verbal)
• Good PC skills and familiarity with customer relationship management software

How to Apply: If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and contact information, by clicking on the "Apply Now" button. We look forward to hearing from you!

Conduent is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values individuality and promotes career growth and development.