Senior Medical Imaging Customer Service Engineer (MR/CT) - Remote Opportunity

Transform Lives with Your Technical Expertise We're seeking a highly skilled and experienced Imaging Customer Service Engineer III to join our team at Agiliti, a leading nationwide medical equipment management company. This remote role offers a unique opportunity to make a real impact on patient care while enjoying a competitive salary, comprehensive benefits, and a dynamic work environment.

At Agiliti, we believe that every interaction has the power to change a life. As a Field Service Engineer III, you will play a critical role in maintaining high-quality medical imaging equipment, including MR and CT systems, to ensure seamless patient care. Your expertise will be instrumental in troubleshooting, repairing, and maintaining complex medical imaging equipment, as well as providing technical support and training to healthcare professionals.

Who We Are Agiliti is a company of passionate medical equipment management experts dedicated to delivering exceptional service and support to hospitals and healthcare facilities. We value diversity, celebrate differences, and seek diverse backgrounds, ideas, and experiences to drive innovation and growth.

Key Responsibilities

• Provide field support (75%) to troubleshoot, repair, and maintain high-end medical imaging equipment, including MR and CT systems
• Deliver technical support (10%) via phone, email, or online platforms to resolve technical issues and provide training to healthcare professionals
• Offer applications support (5%) to interact with radiologists, technicians, and physicians to stay updated on new and existing imaging solutions, issues, and trends
• Provide software support (10%) for applications software issues associated with X-ray and Vascular modalities, utilizing Digital Imaging and Communications in Medicine (DICOM) for viewing, filming, archiving, networking, and database administration

What You'll Need

• Minimum 12 years of experience in high-end medical imaging equipment maintenance and repair
• High School Diploma or GED
• Valid driver's license with a safe driving record
• Basic computer skills and understanding of computer networks and equipment interaction
• Ability to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed
• Willingness to travel periodically to support business needs
• Physical ability to lift, push, and/or pull up to 75 pounds and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand, and walk for extended periods

What We Offer

• Competitive salary ($72,867.87-$189,435.54)
• Comprehensive benefits package, including health insurance, short- and long-term disability, flexible spending accounts, and more
• Tuition reimbursement and daily pay program
• Opportunity to make a real impact on patient care and grow your career with a leading medical equipment management company
• Equal employment opportunities and a diverse, inclusive work environment

How to Apply If you're a motivated and experienced medical imaging professional looking for a new challenge, please submit your application today.