Global Compliance Operations Auditor - Remote Opportunity

Join Our Team as a Global Compliance Operations Auditor and Drive Business Excellence! We're seeking a highly skilled and motivated professional to fill a key role in our Compliance, Privacy, and Security Office. As a Global Compliance Operations Auditor, you will play a vital part in ensuring our operations, processes, and compliance programs meet the highest standards of quality and integrity. With a competitive salary and a comprehensive benefits package, this is an exceptional opportunity to advance your career with a global leader in digital business services.

At Teleperformance, we're dedicated to delivering innovative, digitally-powered solutions that help the world's leading brands thrive. With nearly 500,000 passionate employees speaking over 300 languages, we're a force for good, supporting our communities, clients, and the environment. As a valued member of our team, you'll be part of a diverse and inclusive culture that fosters collaboration, creativity, and growth.

Job Summary

The Global Compliance Operations Auditor will conduct independent assessments of our operations, processes, and compliance programs across multiple regions, identifying areas for improvement and mitigating risks. You will collaborate with senior management, operations, and clients to drive critical business improvements throughout our contact centers and organization. Your expertise and findings will be instrumental in enhancing our processes, ensuring regulatory compliance, and promoting a culture of excellence.

Key Responsibilities

• Conduct internal audits to assess compliance with key regulations and complete reviews in other key areas of the business
• Analyze audit findings to identify control weaknesses, fraud risks, and process improvement opportunities
• Develop and facilitate actionable recommendations and strategic plans for improvement
• Perform risk assessments, develop audit programs, and conduct detailed testing of established controls
• Document audit findings clearly and effectively, using various methods such as work papers, flowcharts, and graphs
• Assist in drafting audit reports and present findings to key stakeholders, including senior management and the Audit Committee
• Mentor and lead team members during joint audits and assist in training as required
• Ensure adherence to all company policies, including Security, HR, and Operations, and report any violations to management

Requirements and Qualifications

• Bachelor's degree in Accounting, Finance, Business, Economics, MIS, or a related field
• At least two years of audit or compliance experience, preferably with a Big 4 firm
• Professional certifications such as CPA, CIA, CFE, CISA, MCSE, CCNA, or CCSE are encouraged but not required
• Fluency in English (C1+), both written and verbal, is required
• Strong problem-solving, initiative, and action-oriented mindset
• Excellent written and verbal communication skills, with the ability to adapt to various business environments and audit processes
• Proficiency with data analytics tools, such as ACL, Microsoft Access, and SQL
• Willingness to travel as needed and flexibility in work schedules

Ready to Take Your Career to the Next Level?

This is an exceptional opportunity to join a global leader in digital business services and make a meaningful impact. If you're a motivated and skilled professional looking for a new challenge, we encourage you to apply. Apply now and take the first step towards an exciting and rewarding career with Teleperformance!