Overnight Customer Service Representative(s)
Bishop & Company is seeking highly skilled and customer-focused Overnight Customer Service Representatives for a 12 month temporary opportunity with a large local company. The Overnight Customer Service Representative is responsible for handling emergency outages and providing exceptional support to our client's customers during late-night hours. The Overnight CSR will transition to a remote opportunity after the completion of in-person, daytime training. Candidates must reside on Oahu by time of hire. Required Skills
- Multi-tasking and problem-solving skills
- Ability to complete in-person training during regular business hours before transitioning to night shift.
- Analytical and computer literate
- 45 wpm typing and speaking on the phone simultaneously
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in Excel and Word
- Ability to work independently and as part of a team
- Prior experience in customer service or call center environment
Required Education and Experience
- High school diploma or equivalent required; some college or technical training preferred
- 1-2 years of customer service or call center experience
Other Requirements
- Must be able to work extended hours or additional days depending on company needs
- Ability to work independently and make sound judgments in a fast-paced environment
Additional Job Details
- Pay: $30/hr
- Shift: 10:00pm to 6:00am
- Temporary for 12-months from hire
- Opportunity to work from home with all necessary equipment provided
- Training will take place in our client's Downtown Honolulu office
Bishop & Company provides recruiting and placement services for client companies and opportunities for job seekers throughout Hawaii. We charge no fees to candidates and our client services are 100% guaranteed. Please forward resumes to: Bishop & Company Phone: 808-839-2200 Website: http://www.bishopco.net/ Location: Honolulu, HI
No relocation, In-state applicants only. Must be available to interview immediately.
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