Qualitative Strategist / Moderator - Video Game + Technology Insights - Los Angeles

Qualitative Strategist / Moderator - Video Game + Technology Insights - Los Angeles Role As a Qualitative Strategist / Moderator, you will use your experience to moderate focus groups, conduct in-depth interviews, write cogent reports, interface effectively with clients, and manage the overall qualitative research process. A successful day in the role includes the ability to work simultaneously on multiple projects, effectively moderate focus groups, and produce insightful client-ready deliverables. This position is based in Los Angeles. It also involves travel, requiring 20-30% time in the field, including international travel where you function as a backroom analyst, report writer, and client service consultant on non-English qualitative projects. At Interpret, we consider ourselves fun scientists, and we're searching for someone who holds a common love for the industries we work in, has a curiosity for consumer behavior, and wants to apply their analytic chops and methodological expertise to the game development and distribution process. A fun scientist is someone who thrives in a dynamic environment where your hobbies and personal passion for gaming, tech, and entertainment make work feel like, well, not work. Experience at a traditional research supplier is necessary. Client-side experience at a video game publisher, developer, and/or technology firm a plus. Company Interpret is a global media, entertainment, and technology insights agency focused on understanding consumers at play. We work with the biggest brands in entertainment and technology, across video games, movies and television, consumer electronics, social media, toys, and sports. While headquartered in Los Angeles, our team spans the globe. We have offices in Dallas, San Francisco, London, Munich, Shanghai, and Seoul, and a network of strong local partners around the world. We are specialists in global consumer insight, with the majority of our engagements involving multiple markets and languages. For more information, visit https://interpret.la/.

Responsibilities

• Serve as a dedicated qualitative researcher/moderator for key client accounts, collaborate with other researchers and drive approach, analysis, and strategic recommendations
• Manage all phases of the qualitative research process, including study design, discussion guide development, field/recruiting oversight, and report generation
• Manage multiple projects in various stages of development, demonstrating a clear ability to multi-task
• Analyze qualitative data, writing cogent data-backed "stories" and present results to clients engagingly and persuasively
• Compile insights for research projects, primarily through focus group moderation and in-depth interviews. Experience with ethnography and online groups a plus
• Integrate with cross-functional teams; collaborate to seamlessly integrate qualitative insights with quantitative findings
• Maintain high levels of satisfaction among our current accounts and assist company principals in winning new ones.
• Enthusiasm for occasional travel to moderate or to support as a backroom analyst, report writer, and client service consultant on non-English qualitative projects

Skills

• Passionate moderator and interviewer; experience with innovative methodologies and approaches
• Project management experience; clear understanding of custom market research project set-up, recruiting, familiarity working with an expanded team i.e., agency, corporate, consultants, freelancers, remote offices
• Creative and analytical; possess an ability to understand and translate research results to help tell a relevant and compelling story
• Multi-task capable and time-sensitive; proficient in managing multiple research projects simultaneously and under tight deadlines
• Knowledgeable and experienced with mixed-methodologies, familiarity and understanding of quantitative analyses
• Client service-minded; enjoy helping clients solve problems
• Communicative; excellent communication skills, both verbal and written
• Burke Institute certification or similar preferred

Qualifications

• 3+ years supplier-side primary market research experience with 1+ year as a moderator
• Proven ability to manage the qualitative research lifecycle including:
• Writing discussion guides
• Overseeing fieldwork
• Moderating
• Analyzing results
• Presenting findings to clients and senior management

Compensation + Benefits The pay range for this position at the start of employment is expected to be between $75,000 and $100,000 per year. However, base pay may vary depending on individual factors, such as job-related knowledge, skills, experience, and other objective business considerations. In addition to the base salary, total compensation also includes a tiered performance bonus, health/dental/vision, 401(k) with employer matching, generous paid time off each calendar year, physical & mental wellness program, paid parental/family leave, and continuing education scholarship program. Job Function Moderator, Project Manager, Client Service, Qualitative Researcher, Insights Researcher Apply tot his job Apply To this Job