Design Internship

About American Express American Express is a financial services company known for its credit cards, offering rewards, travel benefits, and premium services to cardholders. Established in 1850, it's widely recognized globally. Your role Where are these roles located within American Express? Enterprise Digital & Data Solutions (EDDS): This team offers a unique opportunity to build a digital connection with their prospects and customers. They drive innovation, delivering products and platforms across the entire lifecycle of Cardmember partnership, partnering with other Business Units and Centers of Excellence, and advancing their goal of becoming an essential part of their customers’ digital lives. The Enterprise Digital Member Experiences team is responsible for deepening Card Member engagement through their digital experiences, with a primary focus on Membership mobile app, web, commerce and push channels. Key Responsibilities:

• Dependent on background and interest, this role will take on either a design track or a design operations/research track .
• Research, craft, and test a project that will align with current business goals and inform in-flight initiatives
• Focus on the end-to-end design process within a hierarchical company while working alongside a mentor
• Learn about Amex and their process, culture, and business and gain exposure across all disciplines of design (UX Research, UX Writing, CX Insights, Mobile & Web Design, Design Operations, and Design Language Systems)
• Deliver a specific, measurable, achievable, and time-related initiative in partnership with a designated mentor
• Find innovative techniques and solutions to solve business problems at scale and enhance productivity

Training & development At American Express, they are committed to fostering your professional growth through tailored training and development programs that empower you to excel and innovate in the dynamic world of financial services. From mentorship to cutting-edge resources, they invest in your success. Salary & benefits The role offers compensation ranging from $28.84 to $63.19 hourly, along with a sign-on bonus, resulting in an annual salary potential of $60,000 to $133,000. Benefits include:

• Competitive base salaries.
• Bonus incentives.
• 6% Company Match on a retirement savings plan.
• Free financial coaching and financial well-being support.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex.
• 20+ weeks of paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy.
• Free access to global on-site wellness centres staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through their Healthy Minds program.
• Career development and training opportunities.

Career progression American Express backs its employees by providing innovative learning experiences that enable them to build new skills, reach their career goals, and develop as leaders at all levels through its Leadership Academy. This internship often paves the way for continued growth as a full-time analyst within the company's dynamic commercial operations. Work-life balance At American Express, they empower colleagues to excel both professionally and personally through Amex Flex, their adaptable working model. This ensures a balanced approach, offering on-site, hybrid, or virtual options based on roles and business requirements, all while cherishing their distinctive in-person culture. Culture & vibe At American Express, diversity and inclusion drive their culture of creativity and innovation, empowering all employees to be authentic, embrace differences, and contribute to a continuously evolving world. About you What you’ll bring to this role: Skills/Experience:

• Highly organized, detail-oriented with a proven ability to manage multiple priorities
• Hard-working, self-motivated, and strong willingness to learn and make an impact
• Strong written and excellent verbal communication skills for sharing information, ideas and concepts
• Curious and passionate about design, creating customer experiences and working with technology
• Knowledge of MS Office applications required
• Ability to learn quickly and work independently with complex, unstructured initiatives
• Exhibit desired behaviours of thinking about the customer first, understanding concepts of ecosystems, inclusive product development, and systems design
• For the design track, demonstrated skill in applying user interface design best practices and user research methodologies
• Strong documentation and research skills and organizes in an efficient, productive manner; focuses on key priorities; manages time well
• Ability to multi-task, work independently, and in a team environment and proactively looks to socialize and review work
• Comfortable with quickly changing priorities and conditions; copes effectively with complexity and change
• Resourceful, has grit, and a positive “can do” attitude

Qualifications:

• Currently enrolled in a full-time Bachelor’s degree program, preferably focused on Computer Science, Cognitive Science, Human-Computer Interaction or design-related majors.
• Adaptive and able to work in a fast-paced environment.
• Strong relationship management and problem-solving skills.
• Hard-working, self-motivated, and strong willingness to learn and make an impact .
• Strong written and excellent verbal communication skills .
• If interested in a design track, portfolio or samples of work that show: UX design, UI design, light UX copywriting, light systems design, light typography skills, light storytelling, and strong organization skills.

How to apply This role is currently closed. If you are interested in this role, simply click "Pre-Register" and Prosple will inform you once this position opens again. Sources The following sources were used in researching this page:

• aexp.eightfold.ai/careers
• americanexpress.com

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