Director, Supplier Success

Who We Are: Voomi is a fast-growing eCommerce retailer in the HVAC and industrial supplies space, uniquely positioned as an early mover. Our team is driving the transformation of how HVAC professionals, contractors, and DIYers source products by offering a vast catalog of over 300,000 products and a streamlined online experience. We’re at the forefront of an industry primed for digital disruption, backed by a team with deep experience in retail, eCommerce, and technology. Join Voomi and be part of a company that’s scaling fast, with significant growth potential, a collaborative environment, and a focus on innovation.

Position Overview: We are seeking an experienced Director of Supplier Success to drive the performance of the 150 (and growing fast) suppliers on the Voomi platform. This includes effective onboarding to set our partners up for success, relationship management to pull the right levers - e.g., pricing, catalog, operations - to grow the account, and merchandising strategy. The ideal candidate will have strong experience running and growing a P&L, building scalable processes, setting up systems, managing relationships, analyzing data to find the right levers to pull, leading teams, and negotiating.

Key Responsibilities:

• P&L management: partner with suppliers to ensure they hit Voomi top-line goals while driving Voomi’s P&L to profitability targets

• Data driven recommendations: analyze data to identify the right levers to pull to accelerate the growth of 150 supplier accounts: includes pricing, rebates, catalog, payment terms, and channels

• Relationship management: conduct data driven business conversations with suppliers to drive them to move key levers impacting their account

• Scaling processes: Develop scalable processes and systems that enable the business to handle 300+ supplier accounts

• Onboarding: stand up a function to accelerate the onboarding process for new suppliers and set the relationships up for success on day 1

• Merchandising: develop and implement Voomi’s merchandising strategy to advise suppliers on items to stock and categories to go after

• Team management: lead a team of relationship managers and analysts

• Cross-Department Collaboration: Work closely with other departments to connect the dots and solve supplier issues impacting Voomi metrics

Qualifications:

• Bachelor’s degree

• 8+ years of experience in high performing environment with a proven track record of success

• Strong analytical and problem-solving skills, with a data-driven approach to decision-making

• Proven experience building scalable processes

• Proven experience leading teams

• Proven experience running a high-growth P&L

• Proven experience working with external partners and negotiating business deals

• Demonstrated ability to hustle and “roll up sleeves” to solve problems

Voomi Supply is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. We are committed to providing an inclusive and welcoming environment for all employees.

Originally posted on Himalayas