Experienced Field Technician & Equipment Services Specialist – Beverage Industry Expert with Remote Work Opportunities

About Workwarp and Reyes Coca-Cola Bottling

At Workwarp, we're proud to be a leading beverage provider, serving communities across the country with a wide range of refreshing drinks. As a Field Technician & Equipment Services Specialist, you'll join a dynamic team of professionals who share our passion for delivering exceptional customer experiences and maintaining the highest standards of quality in our products and services.

Job Summary

We're seeking an experienced and skilled Field Technician & Equipment Services Specialist to join our team. As a key member of our operations team, you'll be responsible for performing mechanical services on cold drink equipment, ensuring that our products are delivered to customers in perfect condition. If you're a motivated and detail-oriented individual with a passion for the beverage industry, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Perform mechanical services on cold drink equipment, including preventative maintenance, to ensure optimal performance and efficiency.
• Keep all equipment in proper operating condition, adhering to company standards and best practices.
• Maintain positive customer relationships, providing excellent service and support to ensure customer satisfaction.
• Prepare equipment in accordance with company standards, ensuring that all necessary checks and tests are completed.
• Ensure that the vehicle is equipped with the necessary parts inventory, ordering new supplies as needed to maintain optimal levels.
• Maintain a clean and safe work area, adhering to all health and safety regulations and guidelines.
• Complete required paperwork, including work tickets, parts lists, and other documentation, in a timely and accurate manner.
• Perform other projects or duties as assigned by management, demonstrating flexibility and a willingness to adapt to changing priorities.

Essential Qualifications

To be successful in this role, you'll need to possess the following essential qualifications:

• High school diploma or equivalent required; technical certification or degree in a related field (e.g., mechanical engineering, HVAC) preferred.
• At least 2 years of experience in a field technician or equipment services role, preferably in the beverage industry.
• Proven ability to work independently and as part of a team, with excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve complex technical issues.
• Valid driver's license and a clean driving record, with the ability to operate a company vehicle safely and efficiently.
• Ability to lift up to 50 pounds and work in a fast-paced environment, with frequent bending, stooping, and standing.

Preferred Qualifications

In addition to the essential qualifications, we're looking for candidates with the following preferred qualifications:

• Experience with cold drink equipment, including soda fountain machines and ice machines.
• Knowledge of mechanical systems and components, including pumps, motors, and valves.
• Ability to read and interpret technical manuals, diagrams, and blueprints.
• Experience with inventory management and parts ordering.
• Certification in a related field, such as OSHA or EPA.

Skills and Competencies

To succeed in this role, you'll need to possess the following skills and competencies:

• Technical expertise: Strong knowledge of mechanical systems and components, including pumps, motors, and valves.
• Problem-solving and analytical skills: Ability to troubleshoot and resolve complex technical issues.
• Communication and interpersonal skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
• Time management and organization: Ability to prioritize tasks and manage time effectively, with a focus on meeting deadlines and delivering high-quality results.
• Adaptability and flexibility: Willingness to adapt to changing priorities and work in a fast-paced environment.

Career Growth Opportunities and Learning Benefits

We're committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development. As a Field Technician & Equipment Services Specialist, you'll have access to:

• On-the-job training and mentorship: Work closely with experienced technicians and managers to develop your skills and knowledge.
• Technical training and certification: Participate in training programs and certification courses to enhance your technical expertise.
• Career advancement opportunities: Progress to senior technician or management roles, with opportunities for leadership and professional growth.
• Competitive compensation and benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, retirement plan, and vacation time.

Work Environment and Company Culture

We're proud to offer a positive and supportive work environment, with a focus on teamwork, collaboration, and customer satisfaction. As a Field Technician & Equipment Services Specialist, you'll work in a fast-paced environment, with frequent travel to customer sites and occasional overtime. We're committed to:

• Providing a safe and healthy work environment, with regular safety training and equipment maintenance.
• Fostering a culture of teamwork and collaboration, with regular team meetings and social events.
• Encouraging open communication and feedback, with regular check-ins and performance evaluations.
• Supporting employee well-being and work-life balance, with flexible scheduling and time off policies.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• Hourly pay rate: $24.74 - $30.92, depending on experience and qualifications.
• Benefits package: Medical, dental, vision, retirement plan, and vacation time.
• Discretionary incentive program: Eligible to participate in a performance-based incentive program, subject to company policies and guidelines.
• Vehicle and equipment: Company-provided vehicle and equipment, with regular maintenance and upkeep.
• Uniforms and personal protective equipment: Provided by the company, with regular cleaning and maintenance.

Conclusion

We're excited to welcome a motivated and skilled Field Technician & Equipment Services Specialist to our team! If you're passionate about the beverage industry and committed to delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join our dynamic team and take the first step towards a rewarding and challenging career with Workwarp and Reyes Coca-Cola Bottling.