Experienced Remote Live Chat Agent – Entry Level Opportunity at blithequark
Are you a motivated and enthusiastic individual looking to kickstart your career in customer support? Do you have a passion for delivering exceptional service and making a positive impact on people's lives? Look no further! blithequark is seeking a talented Remote Live Chat Agent to join our dynamic team.
About blithequark
blithequark is a rapidly growing organization dedicated to empowering individuals and families to achieve self-reliance. Our mission is to address poverty-related issues in our community by providing opportunities for skill-building, knowledge acquisition, and resource access. As a Remote Live Chat Agent, you will be an integral part of our team, working closely with clients and customers to deliver top-notch support and service.
Responsibilities
As a Remote Live Chat Agent, you will be responsible for:
- Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns
- Evaluating customer interactions and escalating issues to the Live Chat Manager when necessary
- Creating relationships with new customers to better understand and meet their needs
- Responding to customer questions, inquiries, requests, and problems accurately, concisely, and professionally
- Promoting interest in client products and services
- Consistently achieving established standards of the position
- Portraying and projecting a positive and professional image
- Providing administrative support
Key Qualifications
To succeed in this role, you will need:
- A strong work ethic, with the ability to work well both independently and within a team-oriented environment
- Keyboarding and internet experience
- Strong communication and interpersonal skills, including written and verbal
- An upbeat, positive attitude, and professional demeanor
- Articulate and well-accustomed to a client-facing role
- Ability to compose professional emails
Preferred Qualifications
While not required, the following qualifications would be beneficial:
- Previous experience in customer support or a related field
- Familiarity with live chat software and customer relationship management (CRM) systems
- Basic knowledge of website navigation and online platforms
- Ability to work in a fast-paced environment and prioritize tasks effectively
What You'll Get
As a Remote Live Chat Agent at blithequark, you can expect:
- A competitive hourly rate of $30.00 - $40.00 per hour
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A monthly bonus based on performance
- A chance to be part of a diverse and energetic team of professionals who play as hard as they work
Benefits
blithequark offers a comprehensive benefits package, including:
- 401k Plan
- Paid Holidays
- Paid Time Off
- Medical Insurance
- Dental & Vision Insurance
- Company Paid Life Insurance
Available Shifts and Compensation
We have available shifts all days of the week. Compensation is $30.00 - $40.00/hour.
How to Apply
If you're a motivated and enthusiastic individual looking to start your career in customer support, we encourage you to apply. Please submit your application through our website, and we'll be in touch to discuss further.
About Us
blithequark is a rapidly growing organization dedicated to empowering individuals and families to achieve self-reliance. Our mission is to address poverty-related issues in our community by providing opportunities for skill-building, knowledge acquisition, and resource access. Learn more about us at https://www.blithequark.org. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock, and hiring tools Apply Job! Apply for this job