Experienced Customer Service Representative – Administrative Support and Office Operations
Are you a highly organized and detail-oriented individual with excellent communication skills? Do you thrive in fast-paced environments and enjoy taking on new challenges? If so, we invite you to join the dynamic team at blithequark as an Experienced Customer Service Representative – Administrative Support and Office Operations. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our daily administrative tasks, providing exceptional customer service, and contributing to the growth and success of our organization.
About blithequark
blithequark is a leading provider of residential plumbing services, septic services, and portable sanitation solutions, serving the Tulsa and Grand Lake areas for over 15 years. Our commitment to reliability, efficiency, and customer satisfaction has earned us a reputation as a trusted and respected provider in our industry. We take pride in our team's dedication to excellence and our passion for delivering top-notch services to our valued customers.
Responsibilities
As an Experienced Customer Service Representative – Administrative Support and Office Operations, you will be responsible for a variety of tasks that will keep you engaged and challenged. Some of your key responsibilities will include:
* Organizing office operations and assisting associates in optimizing procedures to ensure seamless day-to-day activities
* Sorting and distributing communications in a timely manner to ensure prompt response to customer inquiries and internal requests
* Creating and updating records, ensuring accuracy and validity of information to maintain compliance with established policies and procedures
* Scheduling and planning meetings and appointments to ensure efficient use of time and resources
* Monitoring the level of supplies and handling shortages to prevent disruptions to our operations
* Resolving office-related malfunctions and responding to requests or issues in a prompt and professional manner
* Coordinating with other departments to ensure compliance with established policies and procedures
* Maintaining trusting relationships with suppliers, customers, and colleagues through exceptional communication and interpersonal skills
* Performing receptionist duties when needed, including answering phone calls, greeting visitors, and handling mail and packages
Preferred Qualifications
While we welcome candidates from diverse backgrounds, we are particularly interested in individuals with the following qualifications and experience:
* Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
* Knowledge of "back-office" computer systems, including experience with software applications and databases
* Working knowledge of office equipment, including printers, copiers, and scanners
* Thorough understanding of office management procedures, including record-keeping, filing, and data entry
* Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Analytical abilities and aptitude in problem-solving, with a focus on finding creative solutions to complex challenges
* Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and suppliers
* Proficiency in MS Office, including Word, Excel, and Outlook
* Knowledge of QuickBooks and Excel, with experience in data analysis and financial reporting
Why Join Our Team?
At blithequark, we offer a dynamic and supportive work environment that fosters growth, learning, and collaboration. Some of the benefits and perks you can expect as a member of our team include:
* Competitive compensation and benefits package, including traditional benefits and additional perks
* Paid Time Off, including paid birthday and holiday pay, to ensure you have time to relax and recharge
* Flexible family scheduling to accommodate your needs and priorities
* Continuing education and opportunities for growth, including training and professional development programs
* Company-provided uniforms, including an annual boot allowance, to ensure you look and feel your best
* Company-provided take-home vehicle, to make it easier to get to and from work
* Costco Membership, to help you save on everyday expenses
* Company phone, to stay connected with colleagues and customers on the go
* Chiropractic care (4 annual visits), to help you maintain your physical and mental well-being
How to Apply
If you are a motivated and organized individual with a passion for delivering exceptional customer service, we invite you to apply for the Experienced Customer Service Representative – Administrative Support and Office Operations role at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience to our online application portal. We look forward to hearing from you and exploring how you can contribute to our team's success.
Join Our Team Today!
At blithequark, we are committed to creating a workplace that is inclusive, supportive, and empowering. We believe that our employees are our greatest asset, and we strive to provide a work environment that fosters growth, learning, and collaboration. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we invite you to join our team and be a part of our success.
What We Offer
- Competitive compensation and benefits package
- Paid Time Off, including paid birthday and holiday pay
- Flexible family scheduling
- Continuing education and opportunities for growth
- Company-provided uniforms and take-home vehicle
- Costco Membership and company phone
- Chiropractic care (4 annual visits)
Why Work at blithequark?
At blithequark, we are proud to be a leading provider of residential plumbing services, septic services, and portable sanitation solutions. Our commitment to reliability, efficiency, and customer satisfaction has earned us a reputation as a trusted and respected provider in our industry. We take pride in our team's dedication to excellence and our passion for delivering top-notch services to our valued customers.
How to Apply
To apply for the Experienced Customer Service Representative – Administrative Support and Office Operations role at blithequark, please submit your resume and a cover letter outlining your qualifications and experience to our online application portal. We look forward to hearing from you and exploring how you can contribute to our team's success.