Experienced Full Stack Inside Sales Representative – Insurance Industry Sales and Customer Engagement

Are you a highly motivated and results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! Liberty Mutual Insurance is seeking an experienced Full Stack Inside Sales Representative to join our Contact Center Sales Organization. As a key member of our team, you will play a critical role in driving sales growth, building strong relationships with customers, and delivering exceptional customer service.

About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. We believe in creating a workplace where our employees feel valued, supported, and empowered to succeed. With a rich history dating back to 1912, we have grown into a Fortune 100 company with a global presence. Our commitment to innovation, customer satisfaction, and employee development has earned us numerous awards and recognition, including being named one of the "100 Best Places to Work in IT" and one of America's Best Employers for Women.

Job Summary

As an Inside Sales Representative, you will be responsible for handling inbound calls and warm leads, consulting with customers on their insurance needs, and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You will be a key ambassador for the Liberty Mutual brand, representing our values of openness, inclusion, trust, and respect. If you are a passionate seller with excellent interpersonal and persuasion skills, a strong analytical mindset, and a customer-centric approach, we want to hear from you!

Key Responsibilities

* Handle inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders

• Build strong relationships with customers, understanding their needs and preferences to deliver exceptional customer experiences
• Utilize strong sales and persuasion skills to close sales and meet or exceed sales targets
• Collaborate with cross-functional teams to resolve customer issues and provide seamless customer experiences
• Stay up-to-date on industry trends, products, and services to provide expert advice and recommendations to customers
• Participate in ongoing training and development to enhance sales skills and product knowledge

Essential Qualifications

* 2-3 years of sales experience, preferably in the insurance industry

• Strong, engaging interpersonal and persuasion skills to close sales
• Excellent analytical, decision-making, and organizational skills
• Strong typing capabilities and PC proficiency
• Property and Casualty License required after hire
• Ability to communicate effectively with customers and colleagues in a fast-paced environment

Preferred Qualifications

* Experience in a contact center or sales environment

• Strong knowledge of insurance products and services
• Proven track record of meeting or exceeding sales targets
• Excellent problem-solving and conflict resolution skills
• Ability to work in a remote environment with minimal supervision

Skills and Competencies

* Strong sales and persuasion skills

• Excellent communication and interpersonal skills
• Analytical and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong typing capabilities and PC proficiency
• Property and Casualty License required after hire

Career Growth Opportunities and Learning Benefits

* Opportunities for career advancement and professional growth within the company

• Comprehensive training and development programs to enhance sales skills and product knowledge
• Ongoing coaching and feedback to support career development
• Access to industry-leading tools and technology to support sales and customer engagement

Work Environment and Company Culture

* Remote work environment with flexible scheduling options

• Collaborative and supportive team culture
• Opportunities for socialization and team-building activities
• Access to company-sponsored events and training programs

Compensation, Perks, and Benefits

* Starting base salary of $45,000 with opportunity for growth

• Average earnings range from $55,000-$75,000 through a combination of base salary and generous commission
• Comprehensive medical benefits from Day 1
• Opportunities for rewards and recognition
• Paid training and licensing in all 50 states
• All computer equipment provided

How to Apply

If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we want to hear from you! Click the link below to apply for this exciting opportunity: Apply To This Job

Equal Opportunity Employer

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law. Apply for this job