Experienced Customer Experience Specialist – Retail Training and Education at blithequark

About blithequark

At blithequark, we're passionate about delivering an exceptional customer experience that sets us apart from the rest. As a leader in the industry, we strive to create a culture where everyone belongs and is inspired to do their best work. Our team of experts is dedicated to helping customers unlock the full potential of our products and services, and we're looking for talented individuals like you to join our team.

Job Summary

We're seeking an experienced Customer Experience Specialist to join our Retail Training and Education team at blithequark. As a key member of our team, you'll be responsible for delivering engaging training sessions and events that inspire customers to discover, own, and love our products. If you're passionate about customer experience, have a knack for teaching, and are comfortable presenting to live audiences, we want to hear from you!

Key Responsibilities

• Deliver engaging Today at blithequark sessions to encourage strong customer participation and generate excitement, engagement, and enthusiasm among customers for our products and services.
• Create interactive customer experiences that help others get the most from the blithequark ecosystem.
• Drive ownership by recommending solutions that meet customer needs and support customers in setting up their devices.
• Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.
• Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
• Demonstrate blithequark's values of inclusion and diversity in daily activities.

Minimum Qualifications

To be successful in this role, you'll need:

• To be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• To have experience in retail or sales, or related work experience.

Preferred Qualifications

If you have the following skills and experience, you'll be even more competitive for this role:

• To draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• To adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• To understand the benefits of the blithequark ecosystem and influence others to see those benefits.
• To work in a team environment, demonstrating shared responsibility and accountability with other team members.
• To work in a fast-paced environment and balance multiple priorities at the same time.

Compensation and Benefits

At blithequark, we offer a competitive compensation package that includes:

• Base pay that is determined within a range, providing the opportunity to progress as you grow and develop within a role.
• The opportunity to become an blithequark shareholder through participation in our discretionary employee stock programs.
• Comprehensive medical and dental coverage.
• Retirement benefits.
• A range of discounted products and free services.
• Reimbursement for certain educational expenses, including tuition, for formal education related to advancing your career at blithequark.
• Discretionary bonuses or commission payments, as well as relocation opportunities.

Culture and Work Environment

We're proud of our inclusive and diverse culture at blithequark, and we're committed to creating a workplace where everyone belongs and is inspired to do their best work. Our team is passionate about delivering exceptional customer experiences, and we're looking for talented individuals like you to join our team.

How to Apply

If you're passionate about customer experience and have a knack for teaching, we want to hear from you! Please apply to this role through our website, and we'll be in touch to discuss your qualifications further.

About blithequark

blithequark is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about your EEO rights as an applicant and join our team today!