Loss Prevention Customer Service Associate – Join the Thriving Team at blithequark

Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as a Loss Prevention Customer Service Associate. As a key member of our Loss Prevention team, you will play a vital role in maintaining a safe and secure shopping environment for our customers while providing top-notch customer service.

About blithequark

At blithequark, we're not just a retailer – we're a community of like-minded individuals who share a passion for discovery and a commitment to excellence. With a vast array of brands and products, our stores are a treasure trove of surprises, and our mission is to make the everyday a little more fun. From designer luggage to statement shoes, our assortment is always changing, and our approach is continually evolving. This means every day is a new opportunity to Discover Different.

Our Culture

We're a team that encourages and supports each other, embracing the excitement that comes with change. Our culture is built on a foundation of respect, empathy, and open communication. We believe in fostering a positive and inclusive work environment where everyone feels valued and empowered to grow. If you're a team player who thrives in a dynamic and fast-paced environment, we want to hear from you!

Key Responsibilities

As a Loss Prevention Customer Service Associate, you will:

• Maintain a proper and professional stance in the designated area at the front of the store, acting as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide to ensure your safety and the safety of others
• Wear a complete blithequark-approved uniform, including a Body Worn Camera, to maintain a professional appearance and ensure the protection of our Company brand
• Greet customers appropriately, demonstrating courtesy and respect, and establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a blithequark-issued radio
• Observe and report any suspicious behavior or critical incidents to Loss Prevention or store management
• Perform a closing safety sweep of the store with a member of management to ensure a secure environment
• Adhere to all blithequark policies and procedures, including documenting required incidents in AIIM Case Management
• Perform other duties as assigned by management

Who We're Looking For

We're seeking a motivated and detail-oriented individual with:

• Strong verbal and written communication skills
• Sound decision-making skills, with the ability to take initiative and perform well independently
• Prioritization and organizational skills, with the ability to manage time effectively
• Ability to stand for long periods of time
• 0-2 years of retail or security experience (previous experience is not required, but a plus)

Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• Eligibility for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance (subject to service or hours requirements)

Compensation

This position has a starting pay range of $15.00 to $18.25 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Equal Employment Opportunity

We're an equal opportunity employer, committed to diversity and inclusion. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job