Experienced Full Stack Customer Support/Sales Representative – Seasonal Remote Opportunity
Are you a highly motivated and detail-oriented individual with a passion for delivering exceptional customer service and sales experience? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join our team at blithequark as a Seasonal Remote Customer Support/Sales Representative.
About blithequark
blithequark is a leading provider of innovative solutions for homeowners and businesses. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join our growing family. As a Seasonal Remote Customer Support/Sales Representative, you'll play a critical role in helping us exceed our customers' expectations and drive business growth.
Job Overview
We're seeking a highly skilled and experienced Customer Support/Sales Representative to join our team on a seasonal basis. As a remote worker, you'll be responsible for handling customer inquiries, providing exceptional support, and driving sales growth through virtual consultations and presentations. If you're a people person with a passion for sales and customer service, we want to hear from you!
Key Responsibilities
* Be the voice of our brand: Answer 20-30 calls/emails per day, providing exceptional customer service and support.
- Host virtual consultations: Present 2-4, 30-45 minute Zoom consultations per day with prospective clients to discuss services and assess their needs.
- Master Excel magic: Analyze pricing formulas and carefully price out each project.
- Follow up like a pro: Keep in touch with leads through phone, email, and other platforms.
- Upsell & renew: Help customers discover additional services they'll love.
- Close deals: Onboard new clients and ensure smooth transitions.
- Stay organized: Track progress and maintain accurate records in our CRM.
What We're Looking For
* Exceptional English verbal and written communication skills (clear, fluent, and easily understood by customers).
- Professional demeanor and appearance suitable for video consultations.
- Extreme attention to detail.
- Strong communication skills with the ability to build rapport and provide outstanding customer care.
- Ability to work independently with minimal supervision.
- 3+ years of customer service and sales experience is required. Preferably related to the landscaping or B2C service industry.
- Remote Working: 1 year (Required)
Tech Must-Haves
* Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills.
- Desktop (preferably multiple monitors).
- Need to have a designated, quiet, and professional environment with no interruptions.
- Wired USB noise-cancelling headset with an over-the-mouth microphone.
- Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers).
- Requires a background check that will be paid for by us.
When You'll Work
* Totally Flexible! We believe in work-life balance. Flexible working hours between 8:00 AM - 7:00 PM CST. Flexible days, including mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon).
- June 1 – September 1: 20-30 hours/week.
- September 1 – December 1: 10-20 hours/week (holiday lighting season).
- December 1 – April 1: No scheduled hours (time to hibernate).
- April 1 – June 1 (2026): 10-15 hours per week.
What's in It for You?
* Hourly Pay + Monthly Commissions + KPI Bonuses = Effective pay of: $25 - $28/hr (based on skills, experience & location).
- Work from home.
- Return each season – Become part of our fun, growing team!
How to Apply
If you're ready to join our team and take your customer service and sales skills to the next level, please submit your application through our website. In your application, please answer the following questions:
- What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
- Describe your home office setup—include your equipment, internet connection, and any software tools you're confident using.
- Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.
Questions?
If you have any questions or would like to learn more about this opportunity, please email Derek at [insert email address]. We can't wait to hear from you!
Expected Salary:
$25 - $28 per hour
Location:
Long Lake, MN
Apply Now!
Don't miss out on this exciting opportunity to join our team and take your career to new heights. Apply now and become a part of our dynamic and growing team at blithequark! Apply for this job