Customer Administrative Specialist, Government (Remote - Midwest)

Are you a driven and results-oriented individual with a passion for sales and customer administration? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join the esteemed team at blithequark as a Customer Administrative Specialist in our Government vertical. As a key member of our strategic civilian sales team, you will play a vital role in driving revenue growth, developing strong customer relationships, and contributing to the success of our industry-leading sales organization.

About blithequark

At blithequark, we are the essential partner in the assessment of risk. Our Government vertical provides innovative solutions to government agencies and law enforcement, empowering them to make informed decisions, drive efficiency, and enhance investigations. With a rich history of delivering cutting-edge technology and expertise, we have established ourselves as a trusted leader in the industry. Our commitment to excellence, customer satisfaction, and innovation has earned us a reputation as a premier partner for government agencies and law enforcement.

About the Team

Our strategic civilian sales team is dedicated to retaining existing revenue, generating new business within existing accounts, and acquiring new business. We are a dynamic and collaborative team that thrives on innovation, creativity, and a passion for excellence. As a Customer Administrative Specialist, you will join a team of experienced professionals who are passionate about delivering exceptional results and building strong customer relationships.

Job Summary

As a Customer Administrative Specialist, you will serve in a supporting role for Civilian Markets at the state and local levels. Your primary responsibilities will include making outbound sales contact, pursuing sales leads, accepting orders, closing sales, maintaining customer records, and completing required documentation. You will also be responsible for identifying and qualifying prospective customers, recording sales prospecting activity in Salesforce, and representing an assigned product line.

Key Responsibilities

* Making outbound sales contact (including cold calling) and pursuing sales leads to develop a portfolio of buying customers

• Accepting orders, closing sales, maintaining customer records, and completing required documentation
• Identifying and qualifying prospective customers as well as recording sales prospecting activity in Salesforce
• Representing an assigned product line that may overlap other sales teams' territories, if applicable
• Working with territory/account, product/services, or sales processes with limited complexity
• Informing customers of new product/service introductions and prices
• Maintaining communication with the Sales Director and Team Lead
• Maintaining a proficient understanding of Accurint and the ability to demonstrate platform and discuss pricing plans

Qualifications

* Basic functional knowledge and skills in selling and account management as well as the ability to deepen your knowledge of products and solutions

• Ability to develop an understanding of key business drivers and apply this knowledge to work
• Ability to multitask and respond effectively to changing priorities and/or situations
• Self-motivation and the ability to work independently
• Proficiency in use of Salesforce and other internal operational systems
• Ability to present information in an appropriate style and make technical information clear
• Ability to persuade others/clients in standard situations
• Professional demeanor and strong work ethic

Essential Skills and Competencies

* Strong communication and interpersonal skills

• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Proficiency in Salesforce and other internal operational systems
• Basic knowledge of sales and account management principles
• Ability to develop and maintain strong customer relationships
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Preferred Qualifications

* Experience in sales and account management, preferably in the government or public sector

• Knowledge of Accurint and other blithequark products and solutions
• Experience with Salesforce and other CRM systems
• Strong understanding of key business drivers and market trends
• Ability to develop and implement sales strategies and plans
• Experience working in a remote or virtual environment

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Customer Administrative Specialist, you will have access to a range of training and development opportunities, including:

• Ongoing training and development programs to enhance your sales and account management skills
• Opportunities to work with experienced sales professionals and learn from their expertise
• Access to industry-leading sales tools and technology
• Regular feedback and coaching to help you achieve your career goals
• Opportunities to take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture

As a remote employee, you will have the flexibility to work from home or a designated remote workspace. Our company culture is built on a foundation of innovation, collaboration, and customer satisfaction. We value diversity, inclusion, and employee well-being, and we offer a range of benefits and perks to support your physical and mental health.

Compensation, Perks, and Benefits

As a Customer Administrative Specialist at blithequark, you can expect a competitive salary and benefits package, including:

• Competitive salary and bonus structure
• Comprehensive health insurance and wellness programs
• 401(k) matching and retirement savings plan
• Paid time off and vacation days
• Access to industry-leading sales tools and technology
• Opportunities for professional development and career growth

Conclusion

If you are a motivated and results-driven individual with a passion for sales and customer administration, we invite you to join our team at blithequark. As a Customer Administrative Specialist, you will play a vital role in driving revenue growth, developing strong customer relationships, and contributing to the success of our industry-leading sales organization. Apply now to take the first step in your career journey with blithequark! Apply for this job