Experienced Customer Success Working Student – AI Technology and Digital Ordering Solutions

At blithequark, we're on a mission to revolutionize the global food system by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. As a Customer Success Working Student, you'll play a vital role in helping us achieve this ambitious goal.

About blithequark

blithequark is a pioneering company that's changing the face of the food industry. Founded in 2018 in Berlin, we've grown to become a dedicated team of over 200 passionate individuals across Europe and the US. Our mission demands urgency and speed while maintaining a long-term vision. In just five years, we've raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world's best investors, including Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.

Meet Your Team

Our Customer Success team at blithequark strives to deliver value to vendors throughout the partnership lifecycle, starting from setting up every partnership for success all the way to long-term growth. We're responsible for digitizing food service distributors with our AI technology and digital ordering solutions. With blithequark AI, voicemail, email, and SMS orders are automatically processed into a vendor's system within seconds, allowing them to run a more profitable and less wasteful business. We're now looking for a working student to support us in making our AI technology even more efficient and transform our vendors' operating processes.

What You Will Do

As a Customer Success Working Student, you'll have the opportunity to work closely with our Customer Success managers to:

• Support the analysis of vendor data and ensure it gets correctly translated into the blithequark AI user interface
• Train our blithequark AI model by processing orders before a partnership launch to ensure high accuracy levels
• Provide our AI model with perfect order examples to accelerate the learning process
• Own the blithequark AI performance post-launch and calibrate AI learning accordingly

Who We're Looking For

We're seeking a highly motivated and detail-oriented working student who is passionate about AI technology and digital ordering solutions. The ideal candidate will have:

• Native German speaker with fluency in English required
• Data Entry Pro - You are a master of data entry and processing, ensuring accuracy and efficiency in every task
• Language Skills - Fluent in German (written and spoken)
• Detail-Oriented - If you take pride in high standards and enjoy the satisfaction of completing repetitive tasks, we want you on our team
• Clear and Efficient Communicator - Your ability to communicate clearly and efficiently will help streamline our processes and enhance team collaboration
• GSuite Pro - Leverage your proficiency in GSuite, especially Google Sheets, to organize, analyze, and present data effectively
• Team-First Attitude - We value humility and team-first mentality, your collaborative spirit will be a vital asset to our team
• Hospitality/F&B Experience Welcomed - Experience in the hospitality industry is a plus, bringing valuable insights and customer-focused skills

Career Growth Opportunities and Learning Benefits

As a working student at blithequark, you'll have the opportunity to:

• Work closely with our experienced Customer Success team to develop your skills and knowledge
• Collaborate with cross-functional teams to drive business growth and innovation
• Participate in regular training and development programs to enhance your skills and career prospects
• Enjoy a dynamic and supportive work environment that encourages creativity, innovation, and teamwork

Work Environment and Company Culture

blithequark is a collaborative and dynamic work environment that values teamwork, innovation, and customer satisfaction. Our office is located in Berlin, and we're committed to creating a workplace that's inclusive, diverse, and supportive. As a working student, you'll have the opportunity to work closely with our experienced team members, learn from their expertise, and contribute to our mission to revolutionize the food industry.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including:

• A monthly stipend to support your studies and living expenses
• Opportunities for career growth and professional development
• A dynamic and supportive work environment that encourages creativity, innovation, and teamwork
• Access to our state-of-the-art office facilities and equipment
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off

How to Apply

If you're passionate about AI technology, digital ordering solutions, and customer success, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and any relevant certifications or references. We can't wait to hear from you!

Equal Opportunity Employer

blithequark is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Apply for this job